Media issue
Try in the following order:
1. Check correct media is being used
.
2. Test media using Media Validation Test in Library and Tape Tools
.
3. Check for media damage
.
4. Check if the drive is cleaned regularly
.
5. Check if Clean LED is flashing
.
6. Check if you are using more than two tapes a day
.
7. Run Library and Tape Tools and upgrade to latest firmware
.
8. Media care and cleaning information
.
9. HP Support contact details
.
Media troubleshooting details
Check correct media is being used
Action recommended Additional information
Check correct media is being
used.
Click here for a DDS media compatibility
matrix.
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Test media using Media Validation Test in Library and Tape Tools
Action recommended
Additional
information
Test media in L&TT using Media Validation Test from Tests
drop down list.
NOTE:
Due to issues in development Library and Tape
Tools cannot be reliably used to diagnose potential
issues with the DAT 40 Hotplug drive (Q1546A
only). This problem is currently being investigated
and will be corrected in the next revision of Library
and Tape tools. This note will be updated once the
problem has been corrected but until then do not
use Library and Tape Tools to diagnose issues with
this product. This problem only relates to the
Q1546A product, no other DAT 40 variants are
affected.
Click here for
information on HP
Library and Tape
Tools.
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Check for media damage
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