Action recommended Additional information
Inspect your media and discard if faulty
or damaged. Check for the following:
o Incorrect label placement
o Damage
o Usage in incorrect
environment
o Snapped/damaged tape
Click here for information on how to
detect a damaged DDS cartridge
and what symptoms would be seen.
Click here for information on
visually inspecting HP DDS media.
Click here for information on DDS
media label placement.
Click here for information DDS
media care.
Click here for information on
ensuring a long life for the HP DAT
product.
Click here for information on the
Defective Media Exchange Process
for Travan, DDS, MO, CDR/RW
Media (Warranty Process).
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Check if the drive is cleaned regularly
Action recommended Additional information
Insert a cleaning cartridge into the drive and
wait for the clean to take place. The tape is
ejected at the end.
Repeat the clean five times in total.
Introduce a regular clean into your backup
strategy.
Click here for information on
ensuring a long life for the HP
DAT product.
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Check if Clean LED is flashing
Action recommended
Additional
information
Insert a cleaning cartridge into the drive and wait for
the clean to take place.
Click here for
information on DAT
autoloaders front panel.
Click here for