HP Z1 Maintenance And Service Guide

●
If the monitor connected to a tower, desktop or all-in-one computer is blank:
◦
Plug the monitor into a different video port on the computer if one is available. Alternatively,
replace the monitor with a monitor that you know is working properly.
◦
Verify that the computer and monitor are plugged into a working electrical outlet.
◦
Verify that the monitor is turned on and the green monitor light is on.
◦
Turn up the brightness and contrast controls of the monitor if the monitor is dim.
●
If the internal display on an all-in-one computer is blank, open the computer and make sure the
graphics card is properly installed.
●
Upgrade the BIOS. A new release of the BIOS might have been released that supports new
features or fixes your problem.
Customer self-repair
Under the Customer Self-Repair program, you can order a replacement part and install the part without
onsite HP technical assistance. Customer self-repair may be required for some components. See
http://www.hp.com/go/selfrepair for information on the program.
NOTE: Some components are not eligible for customer self-repair and must be returned to HP for
service. Call HP Support for further instructions before attempting to remove or repair these
components.
62 Chapter 4 Diagnostics and troubleshooting

HP Z1 Specifications

General

Tcase	72.6 °C
Bus type	DMI
Stepping	D2
FSB Parity	No
Processor cache	8 MB
Processor cores	4
Processor model	E3-1245
System bus rate	5 GT/s
Processor series	Intel Xeon E3-1200
Processor socket	LGA 1155 (Socket H2)
Processor threads	8
Processor codename	Sandy Bridge
Processor frequency	3.3 GHz
Processor cache type	Smart Cache
Processor lithography	32 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	3.7 GHz
Processor operating modes	64-bit
ECC supported by processor	Yes
Thermal Design Power (TDP)	95 W
Number of processors installed	1
CPU multiplier (bus/core ratio)	33
Maximum number of PCI Express lanes	20
Memory types supported by processor	DDR3-SDRAM
Memory clock speeds supported by processor	1066, 1333 MHz
Memory bandwidth supported by processor (max)	21 GB/s
Maximum internal memory supported by processor	32 GB
Audio system	HD
Product type	Workstation
Motherboard chipset	Intel® C206
Memory slots	4x DIMM
Internal memory	4 GB
Memory channels	Dual-channel
Memory clock speed	1600 MHz
Memory layout (slots x size)	- GB
Resolution	2560 x 1440 pixels
Graphics card	Quadro 500M
Networking features	Gigabit Ethernet (10/100/1000)
Wireless technology	802.11 a/g/n
Graphics card family	NVIDIA
Maximum storage capacity	2 TB
HDD speed	7200 RPM
RAID levels	0, 1
HDD capacity	1000 GB
HDD interface	SATA
Optical drive type	DVD Super Multi
Maximum graphics card memory	1.024 GB
On-board graphics card model	Intel® HD Graphics P3000
On-board graphics card family	Intel® HD Graphics
On-board graphics card base frequency	850 MHz
On-board graphics card dynamic frequency (max)	1350 MHz
Number of displays supported (on-board graphics)	2
Display diagonal	27 \
Display number of colors	1.073 billion colors
Modem (RJ-11) ports	0
USB 2.0 ports quantity	7
Bundled software	Roxio Easy Media Creator; Intervideo WinDVD
Operating system installed	Windows 7 Professional
Power supply	400 W
Power supply input voltage	100 - 240 V
Power supply input frequency	50 - 60 Hz
Certification	Energy Star
Product color	Black
Country of origin	China
Processor code	SR00L
Processor ARK ID	52274
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX
Intel Identity Protection Technology version	1.00

Weight and Dimensions

Depth	419.1 mm
Width	660.4 mm
Height	584.2 mm
Weight	213.2 g