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HP Z1 Maintenance And Service Guide

HP Z1
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Table 4-5 Audio problems (continued)
Problem Cause Solution
Audio over DisplayPort
is not working.
Either the monitor does not
support audio, or
DisplayPort is not the default
audio output.
1. Go to Control Panel > Sound.
2. On the Playback tab, select the DisplayPort monitor. (If
there is no monitor audio device listed, the monitor does not
support audio).
3. Click Set Default.
Audio input does not
work.
The wrong device is set as
the default audio input.
1. Go to Control Panel > Sound.
2. On the Recording tab, select the appropriate input.
3. Click Set Default.
Solving printer problems
Table 4-6 Printer problems
Problem Cause Solution
Printer does not print. Printer is not turned on and
online.
Turn the printer on and be sure it is online.
The correct printer driver for the
application is not installed.
1. Install the correct printer driver for the application.
2. Try printing using the MS-DOS command:
DIR C:\> [printer port]
Replace printer port with the address of the printer
used. If the printer works, reload the printer driver.
If you are on a network, you
might not have made a
connection to the printer.
Make the proper network connection to the printer.
Printer might have failed. Run printer self-test.
Printer does not turn on. The cables might not be
connected properly.
Troubleshooting scenarios and solutions
73

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HP Z1 Specifications

General IconGeneral
Tcase72.6 °C
Bus typeDMI
SteppingD2
FSB ParityNo
Processor cache8 MB
Processor cores4
Processor modelE3-1245
System bus rate5 GT/s
Processor seriesIntel Xeon E3-1200
Processor socketLGA 1155 (Socket H2)
Processor threads8
Processor codenameSandy Bridge
Processor frequency3.3 GHz
Processor cache typeSmart Cache
Processor lithography32 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version2.0
Processor boost frequency3.7 GHz
Processor operating modes64-bit
ECC supported by processorYes
Thermal Design Power (TDP)95 W
Number of processors installed1
CPU multiplier (bus/core ratio)33
Maximum number of PCI Express lanes20
Memory types supported by processorDDR3-SDRAM
Memory clock speeds supported by processor1066, 1333 MHz
Memory bandwidth supported by processor (max)21 GB/s
Maximum internal memory supported by processor32 GB
Audio systemHD
Product typeWorkstation
Motherboard chipsetIntel® C206
Memory slots4x DIMM
Internal memory4 GB
Memory channelsDual-channel
Memory clock speed1600 MHz
Memory layout (slots x size)- GB
Resolution2560 x 1440 pixels
Graphics cardQuadro 500M
Networking featuresGigabit Ethernet (10/100/1000)
Wireless technology802.11 a/g/n
Graphics card familyNVIDIA
Maximum storage capacity2 TB
HDD speed7200 RPM
RAID levels0, 1
HDD capacity1000 GB
HDD interfaceSATA
Optical drive typeDVD Super Multi
Maximum graphics card memory1.024 GB
On-board graphics card modelIntel® HD Graphics P3000
On-board graphics card familyIntel® HD Graphics
On-board graphics card base frequency850 MHz
On-board graphics card dynamic frequency (max)1350 MHz
Number of displays supported (on-board graphics)2
Display diagonal27 \
Display number of colors1.073 billion colors
Modem (RJ-11) ports0
USB 2.0 ports quantity7
Bundled softwareRoxio Easy Media Creator; Intervideo WinDVD
Operating system installedWindows 7 Professional
Power supply400 W
Power supply input voltage100 - 240 V
Power supply input frequency50 - 60 Hz
CertificationEnergy Star
Product colorBlack
Country of originChina
Processor codeSR00L
Processor ARK ID52274
Processor package size37.5 x 37.5 mm
Supported instruction setsAVX
Intel Identity Protection Technology version1.00
Weight and Dimensions IconWeight and Dimensions
Depth419.1 mm
Width660.4 mm
Height584.2 mm
Weight213.2 g

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