HP Z220 SFF Series User Manual

8 Diagnostics and Minor
Troubleshooting
Calling support
At times you might encounter an issue that requires support. When you call support:
●
Have the computer readily accessible.
●
Write down the computer serial numbers, product numbers, model names, and model numbers
and have them in front of you.
●
Note any applicable error messages.
●
Note any add-on options.
●
Note the operating system.
●
Note any third-party hardware or software.
●
Note the details of any blinking LEDs on the front of the computer (tower and desktop
configurations) or on the side of the computer (all-in-one configurations).
●
Note the applications you were using when you encountered the problem.
NOTE: When calling in for service or support, you might be asked for the product number (example:
PS988AV) of the computer. If the computer has a product number, it is generally located next to the 10-
or 12-digit serial number of the computer.
NOTE: On most models, the serial number and product number labels can be found on the top or
side panel and at the rear of the computer (tower and desktop configurations) or on a pull-out card on
the side of the display (all-in-one configurations).
For a listing of all worldwide support phone numbers, go to http://www.hp.com/support, select your
region, and click Connect with HP in the upper-right corner.
Calling support
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HP Z220 SFF Series Specifications

General

Chipset	Intel C216
Form Factor	Small Form Factor (SFF)
Processor Options	Intel Core i3, i5, i7
Memory	Up to 32GB DDR3 (4 DIMM slots)
Storage Options	SATA HDD or SSD
Graphics	Integrated Intel HD Graphics; Optional NVIDIA or AMD discrete graphics
Operating System	Windows 7, Windows 8, Linux (optional)
Power Supply	240W 90% efficient
Dimensions	100 x 338 x 381 mm (3.95 x 13.3 x 15 in)
Weight	Starting at 7.6 kg (16.75 lbs)
Audio	Integrated HD Audio
Expansion Slots	1 PCIe x16, 1 PCIe x1, 1 PCI
Ports	USB 2.0, USB 3.0, DisplayPort, VGA, audio in/out
Optical Drive	DVD-ROM, DVD+/-RW SuperMulti