HP Z220 SFF Series User Manual

Locating ID labels
To assist in troubleshooting, product, serial, and authentication numbers are available on each
computer.
●
All workstations have a serial number (unique for each workstation) and product number. Have
these numbers available when you contact support.
●
The Certificate of Authentication (COA) is used for Windows 7-preinstalled systems only.
●
The Genuine Microsoft Label (GML) is used for Windows 8-preinstalled systems only.
●
A service label shows the build ID and Feature Byte strings, which are needed for system board
replacement.
In general, these labels can be found in the top, rear, or bottom of the chassis (tower and desktop
configuration) (your computer might look different).
Figure 8-1 Tower and desktop label locations
Locating warranty information
To locate base warranty information, see http://www.hp.com/support/warranty-lookuptool.
To locate an existing Care Pack, see
http://www.hp.com/go/lookuptool.
To extend a standard product warranty, visit
http://www.hp.com/hps/carepack. HP Care Pack
Services offer upgraded service levels to extend and expand a standard product warranty.
HP troubleshooting resources and tools
This section provides information on HP Support Assistant (HPSA), online support, and helpful hints for
troubleshooting.
52 Chapter 8 Diagnostics and Minor Troubleshooting

HP Z220 SFF Series Specifications

General

Chipset	Intel C216
Form Factor	Small Form Factor (SFF)
Processor Options	Intel Core i3, i5, i7
Memory	Up to 32GB DDR3 (4 DIMM slots)
Storage Options	SATA HDD or SSD
Graphics	Integrated Intel HD Graphics; Optional NVIDIA or AMD discrete graphics
Operating System	Windows 7, Windows 8, Linux (optional)
Power Supply	240W 90% efficient
Dimensions	100 x 338 x 381 mm (3.95 x 13.3 x 15 in)
Weight	Starting at 7.6 kg (16.75 lbs)
Audio	Integrated HD Audio
Expansion Slots	1 PCIe x16, 1 PCIe x1, 1 PCI
Ports	USB 2.0, USB 3.0, DisplayPort, VGA, audio in/out
Optical Drive	DVD-ROM, DVD+/-RW SuperMulti