HP Z24m G3 User Manual

iii
Table of Contents
1 Getting started ............................................................................................................................................................. 1
Important safety information ................................................................................................................................ 1
Important service information and precautions .................................................................................................... 1
RoHS (2002/95/EC) requirements .......................................................................................................................... 2
General descriptions .............................................................................................................................................. 2
Firmware updates .................................................................................................................................................. 2
Before returning the repaired product to the customer ....................................................................................... 2
2 Monitor features ........................................................................................................................................................... 3
Features ................................................................................................................................................................. 3
Front components .................................................................................................................................................. 5
Rear and side components ..................................................................................................................................... 6
Locating the serial number and product number .................................................................................................. 8
3 Illustrated parts catalog .............................................................................................................................................. 9
How to order parts ............................................................................................................................................... 10
4 Removal and replacement procedures ...................................................................................................................... 12
Preparation for disassembly ................................................................................................................................ 12
Rear Cover ............................................................................................................................................................ 12
Power board ......................................................................................................................................................... 19
Connector repair .................................................................................................................................................. 20
HDMI connector HDMI1 ............................................................................................................................. 21
DP connector DP1 ..................................................................................................................................... 22
DP out connector DP2 ............................................................................................................................... 22
USB-C connector USB1 ............................................................................................................................. 23
USB-A connector USB2/USB3 ................................................................................................................... 24
RJ45 .......................................................................................................................................................... 24
Function test ........................................................................................................................................................ 25
Support and troubleshooting .............................................................................................................................. 25
Index ..................................................................................................................................................................... 27

HP Z24m G3 Specifications

General

Color depth	8 bit
Color gamut	99 %
Pixel pitch	0.21 x 0.21 mm
Screen shape	Flat
Pixel density	123 ppi
Display diagonal	23.8 \
Anti-glare screen	Yes
Native aspect ratio	16:9
Maximum refresh rate	90 Hz
Contrast ratio (typical)	1000:1
Display number of colors	1.07 billion colors
Display diagonal (metric)	60.45 cm
Digital horizontal frequency	30 - 140 kHz
Display brightness (typical)	400 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1440 x 900, 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA)
HDMI version	1.4
USB upstream port type	USB Type-C
USB Type-A downstream ports quantity	4
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	170 W
Power consumption (standby)	0.5 W
Power consumption (typical)	38 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Package type	Box
Package depth	48.4 mm
Package height	311.7 mm
Package weight	8200 g
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 20 °
Height adjustment	150 mm
Panel mounting interface	100 x 100 mm
Product color	Silver
Market positioning	Business
Megapixel	5 MP
RMS rated power	10 W
Number of speakers	2

Weight and Dimensions

Depth (with stand)	195 mm
Width (with stand)	538.3 mm
Height (with stand)	489.3 mm
Weight (with stand)	5700 g
Depth (without stand)	141 mm
Width (without stand)	625 mm
Height (without stand)	387 mm