HP Z24m G3 User Manual

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3) Place the new component on the PCB. Be sure that it matches the PCB footprint.
4) Solder the new component.
Function test
After repair, be sure to confirm that all functions are working.
Table 4-1: Function test
Test item
Operating description
Tool used
HDMI test
Confirm whether image displays
Computer or DVD player
DP test
Confirm whether image displays
Computer or DVD player
USB-C Alt-Mode
Confirm whether image displays and sound
plays correctly on the monitor.
Computer or Notebook
USB-C PD Function
Confirm PDO/Charging working normally.
Notebook
USB Hub Test
Confirm USB function of 2-USB Type-A and 1-
USB Type-C working normally.
Computer or Notebook
Audio test
Change volume and balance to confirm
whether volume is smooth and loud enough.
Sound bar or Earphone
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.
Table 4-2: Solving common problems
Problem
Possible cause
Solution
Screen is blank or
video is flashing.
Power cord is disconnected.
Connect the power cord.
Monitor is turned off.
Power the power button.
NOTE: If pressing the Power

HP Z24m G3 Specifications

General

Color depth	8 bit
Color gamut	99 %
Pixel pitch	0.21 x 0.21 mm
Screen shape	Flat
Pixel density	123 ppi
Display diagonal	23.8 \
Anti-glare screen	Yes
Native aspect ratio	16:9
Maximum refresh rate	90 Hz
Contrast ratio (typical)	1000:1
Display number of colors	1.07 billion colors
Display diagonal (metric)	60.45 cm
Digital horizontal frequency	30 - 140 kHz
Display brightness (typical)	400 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1440 x 900, 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA)
HDMI version	1.4
USB upstream port type	USB Type-C
USB Type-A downstream ports quantity	4
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	170 W
Power consumption (standby)	0.5 W
Power consumption (typical)	38 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Package type	Box
Package depth	48.4 mm
Package height	311.7 mm
Package weight	8200 g
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 20 °
Height adjustment	150 mm
Panel mounting interface	100 x 100 mm
Product color	Silver
Market positioning	Business
Megapixel	5 MP
RMS rated power	10 W
Number of speakers	2

Weight and Dimensions

Depth (with stand)	195 mm
Width (with stand)	538.3 mm
Height (with stand)	489.3 mm
Weight (with stand)	5700 g
Depth (without stand)	141 mm
Width (without stand)	625 mm
Height (without stand)	387 mm