Accounts with HPE 3PAR SP 5.x for service and upgrade
Account Password options Interface access Permissions
hpesupport Time-based or encryption-
based password
• Administrator sets the
password option
through the SC or TUI
• For encryption-based
password, administrator
regenerates ciphertext
(blob) through the SC
or TUI
• Authorized service
provider obtains the
ciphertext (blob) from
the administrator and
retrieves the password
through the StoreFront
Remote
• SC through a web browser
• TUI and Linux Shell through
a physical or virtual console
• TUI and Linux Shell through
SSH
• Only HPE Support
• Service and diagnostic
functions
root Time-based or encryption-
based password
• Administrator sets the
password option
through the SC or TUI
• For encryption-based
password, administrator
regenerates ciphertext
(blob) through the SC
or TUI
• Authorized service
provider obtains the
ciphertext (blob) from
the administrator and
retrieves the password
through the StoreFront
Remote
SP Linux shell • Only HPE Support and
authorized service
providers
• Service and diagnostic
functions
46 More information for service and upgrade of the storage system