96 Working With E-mail in SnapVUE™
Requirement The Direct Push feature works only if your company is using
Microsoft Exchange Server 2003 Service Pack 2 (SP2) with
Exchange ActiveSync or higher version.
To turn on Direct Push
1. Tap Settings on the Home screen.
2. Tap Comm Manager.
3. Tap the Direct Push icon to activate the push e-mail feature.
Note If Direct Push is turned off, you need to manually retrieve e-mails from the
Exchange Server by tapping Menu > Send/Receive in Outlook E-mail.
E-mail flags
Flags serve as a reminder for you to follow-up on important issues or
requests contained in the e-mail messages. Flagging messages, which
has been a useful feature on desktop Outlook E-mail, can also be done in
SnapVUE’s Outlook E-mail.
Requirement Flags are enabled only if your Outlook e-mails are synchronized
with Microsoft Exchange Server 2007 or higher. Flags are
disabled or hidden if e-mails are synchronized with earlier versions
of Microsoft Exchange Server.
To flag or unflag a message
1. In SnapVUE, tap Outlook E-mail on the Home screen or Account
Picker screen.
2. Select a message or open a message.
3. Tap Menu > Follow Up and select one of the following options:
• Set Flag Mark the message with a red flag to indicate that it needs
follow up.
• Complete Flag Mark the message with a check mark to indicate
that the issue or request in the e-mail is already completed.
• Clear Flag Remove the flag to unmark the message.
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