Resetting your headset (factory reset)
If your headset has a persistent problem that cannot be solved, you can perform a factory reset. A
factory reset reverts the headset to its initial state—the state before you turned on the headset for
the first time.
Factory reset will remove all data from the headset, including images, videos, and other files,
downloaded apps, your accounts, system settings, as well as save data and other types of
personal data. Be sure to back up any data and files you want to keep before you do a factory
reset.
1. From Home, select Settings.
2. Select Advanced.
3. Select Reset.
Adjusting the power frequency
To ensure optimal passthrough quality and tracking accuracy, make sure your headset is set to
the power frequency used in your region. Here's how:
1. From Home, select Settings.
2. Select Advanced.
3. Select Camera settings.
4. Depending on the power frequency used in your region, select 50 Hz or 60 Hz.
You can also try adjusting the power frequency if you're experiencing issues with tracking or
passthrough due to the lighting in your environment.
Choosing a display mode
The headset has several display modes you can choose from. Each display mode is preset with
different color temperature, brightness, and contrast levels.
Here's how to choose a display mode:
1. From Home, select Settings.
2. Select General.
3. For Display mode, choose one of the following:
Mode
Description
Normal Displays more natural colors. This is the default display mode.
Night Adjusts the color temperature to a warmer (yellowish) color, which helps reduce
eye strain.
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