Solutions and FAQs
General
How do I prepare the headset before returning it for repair?
Before sending in the VIVE XR Elite headset for repair, remove the following accessories from the
headset:
§ Face cushion
§ Temples
§ Battery cradle
§ Head strap
§ To remove the face cushion, follow the instructions in Removing and reattaching the face
cushion on page 19.
§ To remove the temples, press the release button on the inside of each temple.
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