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Solutions and FAQs

General

How do I prepare the headset before returning it for repair?

Before sending in the VIVE XR Elite headset for repair, remove the following accessories from the

headset:

§ Face cushion

§ Temples

§ Battery cradle

§ Head strap

§ To remove the face cushion, follow the instructions in Removing and reattaching the face

cushion on page 19.

§ To remove the temples, press the release button on the inside of each temple.

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HTC VIVE XR ELITE Specifications

General