Huawei Mate7 Smartphone
FAQs 7 Messaging and texting
Issue 01 (2014-09-04) Huawei
Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
34
7 Messaging and texting
7.1 What can I do if I can't receive or send messages?
Your phone reception may be poor. Take your phone to a place with good reception and
try again.
Your phone power may be low. Charge your phone until it has a reasonable amount of
power before trying again.
Your may be experiencing a network rush. Wait for a while and try again.
Make sure the recipient's phone number is correct.
Multimedia messages cannot be sent or received if your data service is disabled. Make
sure your data service is enabled.
Attachments larger than 300 KB can't be sent through multimedia message. Try splitting
your attachment into multiple multimedia messages or sending it in other ways.
7.2 Is there any restriction on the multimedia message
attachment size?
Attachments to a multimedia message cannot exceed 300 KB. If an image is too large, it will
be automatically compressed before being attached to the message, as a result of which, the
image resolution will decrease. Videos or audio clips larger than 300 KB can't be sent through
multimedia message.
7.3 How do I save messages as drafts?
When writing a message, touch or to save the message as a draft, which will be
displayed the next time you open that thread.
To save a message as a draft, you must enter a recipient.
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