TROUBLESHOOTING
21
Problem
Batteries in the battery wand need to be replaced.
Solution
Replace the batteries in the battery wand.
Squeeze the cap latch to release
the cap and remove the cap from
the battery wand.
Install the batteries according to
the instructions on the battery
wand label.
Press the cap on until
it latches.
NOTE: Hunter Douglas recommends AA alkaline batteries for use with our
battery-powered shades. These will provide more than one year of operation,
depending on usage. Lithium and rechargeable batteries are
not recommended.
Problem
The rechargeable battery wand is charged but the shade does not operate.
Solution
If your rechargeable battery wand is charged but not working, it may be due
to its physical location in your window. The rechargeable battery wand can
operate in temperatures up to 176°F (80°C). If the temperature in your window
exceeds this, the safety feature will shut the battery off temporarily. The
battery wand will turn back on, once the temperature lowers into the
operable range.
If you anticipate the rechargeable battery wand consistently exceeding this
temperature limit, please reinstall in a location that avoids direct sunlight.
Cap
Latch
Battery
Wand
Squeeze
To Next Page
Loading...
