7 Troubleshooting
7.1 Messages
The messages in the table below are shown in Automower
®
Connect and Automower
®
Access. Speak to your
Husqvarna representative if the same message shows frequently.
Message Cause Action
Wrong PIN code
An incorrect PIN code has been entered. 5
tries are permitted, and the product is then
blocked for a period of time.
Enter the correct PIN code. Speak to your
local Husqvarna representative if you forget
the PIN code.
Wheel motor
blocked, right
The drive wheel is blocked by grass or other
objects.
Examine the drive wheel and remove the
grass or other object.
Wheel motor overloa-
ded, left/right
Wheel drive problem,
right/left
The drive wheel is blocked by grass or other
objects.
Examine the right drive wheel and remove
the grass or other objects. If the problem
stays, speak to your authorized service cen-
ter.
Cutting system
blocked
The cutting system is blocked by grass or
other objects.
Examine the cutting system and remove the
grass or other objects.
Cutting height
blocked
Grass or other objects are wound around
the cutting height adjustment, or between the
blade disc and chassis.
Examine the blade disc and the bellows
around the cutting height adjustment, and re-
move any grass or other objects that may
have got stuck.
Edge cutting system
blocked
The edge cutting system is blocked by grass
or other objects.
Examine the edge cutting system and re-
move the grass or other objects.
Imbalanced edge cut-
ting system
The product has discovered vibrations in the
edge blade disc.
Examine that the blades and screws are not
damaged or worn. Make sure that all blades
are correctly installed and that there is only
one blade attached in each position on the
blade disc.
2369 - 001 - 05.02.2024 Troubleshooting - 31