5 Autocheck service tool
Autocheck 3 is a PC tool developed for the service of
the robotic lawn mowers from Husqvarna Group. It is a
tool for troubleshooting as well as a database of sold
products and service history. Autocheck also includes
technical documentation and service bulletins.
Autocheck 3 supports all G3 (Generation 3) and G4
(Generation 4) products. Autocheck EXP is still
applicable for G2 (Generation 2).
The product is connected to the computer using short-
range Bluetooth
®
or a USB service cable.
5.1 Installation and login
Autocheck 3 supports Windows OS 7 and later.
Compatibility with other operating systems cannot be
guaranteed.
5.1.1 Getting log in credentials
The log-in credentials determine the set of capabilities
available within Autocheck 3.
To get Autocheck log-in credentials, either contact your
local sales support, or order Autocheck through the
Dealer Portal (requires access).
Note: Distributors can request access to Autocheck
through the Husqvarna IT service portal. Access to
Husqvarna IT service portal can be ordered through the
Husqvarna sales representative.
5.1.2 Installing Autocheck 3
Autocheck 3 is available for downloading from the
manufacturer's support site.
1. Select
AFTER SALES – Autocheck 3
follow link to
SW installation
.
2. Download Autocheck 3 according to the instructions
on the Support site.
3. Run the installation file.
5.1.3 Log in to Autocheck 3
1. Start Autocheck.
2. Enter your username and password, refer to
Getting
log in credentials on page 9
.
Note: At the first log-in after installation, Autocheck
requires access to internet for user and password
validation.
5.2 Product connections
The product can be connected to Autocheck with both
Bluetooth
®
and USB service cable. Tests and firmware
updates are available with both connection methods.
USB service cable connection is faster and
recommended to use.
5.3 To connect the product with USB service
cable
1. Remove the service plug.
2. Connect the service cable between your computer
and the product.
3. Start Autocheck on your computer.
4. Set the Main switch to
1
.
5. When the work in Autocheck is complete, disconnect
the cable.
6. Install the service plug and make sure it seals
correctly.
The connection between Autocheck and the product is
usually set up automatically. The product is identified
through the product's identification number.
If the text
Mower status: Not connected
is shown in
Autocheck, there is no connection with the product:
• Check that the cable is correctly connected in the
computer and in the product.
• Check that the Main switch is set to
1
.
5.4 To connect to the product with Bluetooth
®
1. Start Autocheck on your computer.
2. Set the main switch to
1
to switch the product on.
The product is now pairable through Bluetooth
®
for 3
minutes.
3. The product automatically appears in the list of
devices found.
4. Press the Connect button for the intended device.
The connection between Autocheck and the product is
established automatically. The connection is confirmed
on the Autocheck Home screen.
If the text
Mower status: Not connected
is displayed in
Autocheck, contact with the product has not been
established:
1541 - 001 - Autocheck service tool - 9
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