i-SENS TEE2 User Manual

40 www.i-sens.com
www.spirit-healthcare.co.uk 41
Note:
•If the error messages persist, contact the Spirit Healthcare
24/7 Freephone Support Line at 0800 881 5423 or go to
www.spirit-healthcare.co.uk.
Message
The blood sample
has abnormally high
viscosity or
insufficient volume.
There is a problem
with the meter.
Repeat the test after
inserting a new test
strip.
Repeat test after
inserting a TEE2 test
strip.
What It Means What To Do
This error message
may appear when
the wrong blood
glucose test strip is
used instead of TEE2
blood glucose test
strip.
contact the Spirit
Healthcare 24/7
Freephone Support
Line at 0800 881 5423
or go to www.spirit-
healthcare.co.uk.
Problem Troubleshooting
• Checkwhethertheteststripis
inserted with the contact bars facing
up. Check if the strip has been
inserted completely into the test
strip port.
• Checkiftheappropriateteststrip
was used.
• Checkwhetherthebatteriesare
insertedwiththe‘+’sidefacingup.
• Replacethebatteries.
• Checkiftheconfirmationwindowis
filled completely.
• Repeatthetestafterinsertinganew
test strip.
• Repeatthetestafterinsertinganew
test strip.
• Checktheexpirationdateofthetest
strip.
• Performcontrolsolutiontest.
The display is blank
even after inserting
a test strip.
The test does not
start even after
applying the blood
sample on the strip.
The test result doesn't
match the way you
feel.
General Troubleshooting
Note:
•If the problem is not resolved, please contact the Spirit
Healthcare 24/7 Freephone Support Line at 0800 881 5423
or go to www.spirit-healthcare.co.uk.

i-SENS TEE2 Specifications

General

Brand	i-SENS
Model	TEE2
Category	Blood Glucose Meter
Language	English