57
replacing the unit. See “Monitor Port Signals” on
page 144 for pin identification.
q
Make sure that the monitor refresh rate is correct.
q
Note any symptoms, messages, error codes, or beeps.
q
Make sure that there are no diskettes or CDs in the
drives.
002 - DOES AN IBM LOGO SCREEN APPEAR? (YES,
READ AHEAD. NO, GO TO STEP 004.)
q
Insert the diagnostics diskette in the diskette drive.
003 - DOES SYSTEM LOAD THE DIAGNOSTICS
PROGRAM FROM THE DISKETTE DRIVE? (YES,
READ AHEAD. NO, GO TO STEP 004.)
q
Follow the instructions on the screen and select Utility
from the diagnostics program menu.
q
Select Tech Support Form from the menu, press F5 to
execute, then generate a system configuration report.
q
Compare the system configuration list with the actual
devices installed in system.
NOTE: If necessary, remove the machine cover and
visually compare the devices installed in system
to those shown in the system configuration
report.
q
Go to step 006.
004 - DO ANY MESSAGES, ERROR CODES, OR
SYMPTOMS APPEAR? (YES, READ AHEAD. NO,
GO TO STEP 005)
q
Go to “Index of Symptoms, Messages, Error Codes, or
Beeps” on page 59.
q
End.
005 -
q
If the keyboard responds incorrectly, go to "Keyboard"
on page 85.
006 - DOES THE SYSTEM CONFIGURATION REPORT
CORRECTLY IDENTIFY THE DEVICES INSTALLED
IN SYSTEM? (YES, READ AHEAD. NO, GO TO
STEP 007.)
q
Select Diagnostics from the diagnostics program menu.
q
Select and execute All Tests.
q
Go to step 008.
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