v Description of the problem
v Exact wording of any error messages
v Hardware and software configuration information
Phone numbers are subject to change without notice. For the most up-to-date
phone numbers, go to http://www.ibm.com/pc/support/ and click HelpCenter
Phone List.
Country Telephone number
Austria Ísterreich 01-54658-5060
Belgium - Dutch Belgie 02-210 9820
Belgium - French Belgique 02-210 9800
Canada Toronto only 416-383-3344
Canada Canada - all other 1-800-565-3344
Denmark Danmark 35 25 02 91
Finland Suomi 09-22 931 840
France France 02 38 55 74 50
Germany Deutschland 069-6654 9040
Ireland Ireland 01-815 9200
Italy Italia 02-4827 5040
Luxembourg Luxembourg 298-977 5063
Netherlands Nederland 020-504 0501
Norway Norge 23053240
Portugal Portugal 21-791 51 47
Spain España 91-662 49 16
Sweden Sverige 08-751 52 27
Switzerland Schweiz/Suisse/Svizzera 0848-80-52-52
United Kingdom United Kingdom 01475-555 055
U.S.A. and Puerto Rico U.S.A. and Puerto Rico 1-800-772-2227
In all other countries, contact your IBM reseller or IBM marketing representative.
Other services
IBM Update Connector is a remote communication tool that you can use with
some IBM computers to communicate with the HelpCenter. Update Connector
enables you to receive and download updates for some of the software that might
come with your computer.
With some computer models, you can register for International Warranty Service. If
you travel with your computer or need to move it to another country, you might
be able to receive an International Warranty Service Certificate that is honored
virtually worldwide, wherever IBM or IBM resellers sell and service IBM products.
For more information or to register for International Warranty Service:
v In the U.S. or Canada, call 1-800-497-7426.
v In Europe, call 44-1475-893638 (Greenock, U.K.).
v In Australia and New Zealand, call 61-2-9354-4171.
v In all other countries, contact your IBM reseller or IBM marketing representative.
Chapter 7. Getting help, information, and service 77
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