Chapter 1. Introduction
This problem determination and service information helps you solve problems that might occur in your
PS700 blade server. The information describes the diagnostic tools that come with the blade server, error
codes and suggested actions, and instructions for replacing failing components.
Replaceable components are of three types:
v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM
installs a Tier 1 CRU at your request, you are charged for the installation.
v Tier 2 customer replaceable unit: You can install a Tier 2 CRU yourself or request IBM to install it, at
no additional charge, under the type of warranty service that is designated for your blade server.
v Field replaceable unit (FRU): FRUs must be installed only by trained service technicians.
The serial number for the PS700 blade server can be found in the following locations:
v The bottom front of the blade server in the right corner on the 1S label.
v The bottom rear of the blade server in the right corner.
v Under the front cover door.
For information about the terms of the warranty and getting service and assistance, see the information
center or the Warranty and Support Information document on the IBM BladeCenter
®
Documentation CD.
Related documentation
Documentation for the PS700 blade server includes documents in Portable Document Format (PDF) on
the IBM BladeCenter Documentation CD and the online information center.
The most recent version of all BladeCenter documentation is in the BladeCenter information center.
The online BladeCenter information center is available in the IBM BladeCenter Information Center at
http://publib.boulder.ibm.com/infocenter/bladectr/documentation/index.jsp.
PDF versions of the following documents are on the IBM BladeCenter Documentation CD and in the online
information center:
v Installation and User's Guide
This document contains general information about the blade server, including how to install supported
options and how to configure the blade server.
v Safety Information
This document contains translated caution and danger statements. Each caution and danger statement
that appears in the documentation has a number that you can use to locate the corresponding
statement in your language in the Safety Information document.
v Warranty and Support Information
This document contains information about the terms of the warranty and about getting service and
assistance.
© Copyright IBM Corp. 2010, 2011 1
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