IBM Power PS700 Problem Determination And Service Guide

Table 7. 1xxxyyyy SRCs (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved. If an action solves the problem, then you can stop performing the remaining actions.
v See Chapter 3, “Parts listing, Type 8406,” on page 229 to determine which components are CRUs and which
components are FRUs.
1xxxyyyy
Error
Codes
Description Action
3134 Fault on the hardware
monitoring chip
Perform the DTRCARD symbolic CRU isolation procedure by
completing the following steps:
1. Reseat the PCIe expansion card.
2. If the problem persists, replace the expansion card.
3. If the problem persists, go to the “Checkout procedure” on page
184.
4. If the problem persists, replace the system-board and chassis
assembly, as described in “Replacing the FRU system-board and
chassis assembly” on page 260.
The DTRCARD symbolic CRU isolation procedure is in “Service
processor problems” on page 200
8400 Invalid configuration decode
1. Check for server firmware updates.
2. Apply any available updates.
3. If the problem persists:
a. Go to “Checkout procedure” on page 184.
b. Replace the system-board, as described in “Replacing the FRU
system-board and chassis assembly” on page 260.
8402 Unable to get VPD from the
concentrator
1. Go to “Checkout procedure” on page 184.
2. Replace the system-board, as described in “Replacing the FRU
system-board and chassis assembly” on page 260.
8413 Invalid processor 1 VPD
1. Go to “Checkout procedure” on page 184.
2. Replace the system-board, as described in “Replacing the FRU
system-board and chassis assembly” on page 260.
8414 Invalid processor 2 VPD
1. Go to “Checkout procedure” on page 184.
2. Replace the system-board, as described in “Replacing the FRU
system-board and chassis assembly” on page 260.
8423 No processor VPD was found
1. Go to “Checkout procedure” on page 184.
2. Replace the system-board, as described in “Replacing the FRU
system-board and chassis assembly” on page 260.
8480 Bad or missing memory
controller VID
1. Go to “Checkout procedure” on page 184.
2. Replace the system-board, as described in “Replacing the FRU
system-board and chassis assembly” on page 260.
84A0 No backplane VPD was found
1. Go to “Checkout procedure” on page 184.
2. Replace the system-board, as described in “Replacing the FRU
system-board and chassis assembly” on page 260.
6xxxyyyy SRCs
The 6xxxyyyy system reference codes are virtual optical reference codes.
Chapter 2. Diagnostics 21

IBM Power PS700 Specifications

General

Brand	IBM
Model	Power PS700
Category	Server
Language	English