Preparing to call for service
When you call IBM for warranty information or service, be sure to have the serial
number, machine type, and model number available.
Figure 17 shows the location of this information on the pullout tray of SurePOS 700
Models 723, E23, 743, C43, E43, 783, E83, 784, C84, and E84.
Note: Both positions A and B show the serial number, machine type, and
model number.
You can also obtain this information from the BIOS setup screen, as follows:
Models X23/X43/X83
1. With a monitor and PC keyboard attached, turn ON the system.
2. Press the Delete key during POST to enter BIOS Setup.
3. Use the arrow keys to navigate to Standard CMOS Features and press Enter.
The machine type, model, and serial number are shown, in addition to other
unit-specific information.
Models X84
1. With a monitor and keyboard attached, turn ON the system.
2. Press the F2 key during POST to enter BIOS setup.
3. Use the arrow keys to navigate to the Main menu. The machine type, model,
and serial number are shown, in addition to other unit-specific information.
B
A
Figure 17. Serial number and machine information on front and bottom
Chapter 1. Introducing the SurePOS 700 models 27
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