IBM SurePOS 700 Series Hardware Service Guide

Chapter 2. Removal and replacement procedures ...........29
Before you begin ........................29
Cables, connectors, and headphones ................29
Removing the slanted I/O tray ...................29
Removing the covers ......................31
Removing the front bezel ....................31
Opening the rear door .....................33
Removing the top cover ....................34
Replacing the top cover ....................35
Replacing the front bezel ....................36
Removing the pullout tray .....................37
Opening the drive bay door ....................37
Replacing a hard disk drive ....................38
Replacing the optical drive ....................39
Replacing an I/O module .....................40
Replacing the I/O module latch ...................41
Replacing the chassis fan and fan duct (Models 723 and E23 only) .....42
Replacing the processor fan (Models 723 and E23 only) .........43
Replacing the processor fan (Models 743, C43, E43, 783, E83, 784, C84, and
E84 only) ..........................44
Replacing the heatsink and processor (Models 743, C43, E43, 783, E83, 784,
C84, and E84 only) ......................45
Replacing the control switch card ..................45
Replacing the front lock......................45
Replacing the front USB module (Models 743, C43, E43, 783, E83, 784, C84,
and E84 only) ........................46
Replacing the spline .......................46
Replacing the main riser card ...................49
Replacing the main riser card battery.................49
Replacing the DASD cage.....................50
Replacing the power supply ....................51
Replacing the power supply rear coupling ...............52
Replacing the system board ....................52
Replacing the system board battery (Models xx3) ............53
Replacing the system board battery (Models xx4) ............55
Installing a new internal modular flash drive for SurePOS 723, 743, and 783 56
Chapter 3. Problem determination .................59
Preliminary checklist .......................59
Using the diagnostic processor ...................59
Understanding the light path LEDs.................60
Using the System Event Log Viewer ................61
Problem isolation ........................63
Special tools requirements ....................64
Using the RAID application (Models xx3) ...............65
Determining a hard drive failure (Models xx3) ............65
Replacing and rebuilding a hard drive (Models xx3) ..........66
Accessing the RAID setup menu (Models xx3) ............66
Using the RAID application (Models xx4) ...............67
Determining a hard drive failure (Models xx4) ............67
Replacing and rebuilding a hard disk drive (Models xx4).........69
Accessing the RAID setup menu (Models xx4) ............70
Chapter 4. Diagnostics and configuration settings ..........71
Service and diagnostics .....................71
Using the IBM BIOS Setup Utility ..................71
iv SurePOS 700-723/743/783/784 Hardware Service Guide

IBM SurePOS 700 Series Specifications

General

Brand	IBM
Model	SurePOS 700 Series
Category	Touch terminals
Language	English