IBM System x3200

ServerGuide problems . . . . . . . . . . . . . . . . . . . . . .59
Troubleshooting tables . . . . . . . . . . . . . . . . . . . . . .60
CD or DVD drive problems . . . . . . . . . . . . . . . . . . .61
Diskette drive problems . . . . . . . . . . . . . . . . . . . . .62
General problems . . . . . . . . . . . . . . . . . . . . . . .62
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .62
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .63
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .64
Memory problems . . . . . . . . . . . . . . . . . . . . . . .65
Microprocessor problems . . . . . . . . . . . . . . . . . . . .65
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .66
Optional-device problems . . . . . . . . . . . . . . . . . . . .68
Power problems . . . . . . . . . . . . . . . . . . . . . . .69
Serial port problems . . . . . . . . . . . . . . . . . . . . . .70
Software problems . . . . . . . . . . . . . . . . . . . . . .71
Universal Serial Bus device problems . . . . . . . . . . . . . . .71
System-board LEDs . . . . . . . . . . . . . . . . . . . . . . .72
Appendix A. Getting help and technical assistance . . . . . . . . . .73
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .73
Using the documentation . . . . . . . . . . . . . . . . . . . . .73
Getting help and information from the World Wide Web . . . . . . . . . .74
Software service and support . . . . . . . . . . . . . . . . . . .74
Hardware service and support . . . . . . . . . . . . . . . . . . .74
IBM Taiwan product service . . . . . . . . . . . . . . . . . . . .74
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .75
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .75
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .76
Product recycling and disposal . . . . . . . . . . . . . . . . . . .77
Battery return program . . . . . . . . . . . . . . . . . . . . . .78
Electronic emission notices . . . . . . . . . . . . . . . . . . . .79
Federal Communications Commission (FCC) statement . . . . . . . . .79
Industry Canada Class A emission compliance statement . . . . . . . .79
Australia and New Zealand Class A statement . . . . . . . . . . . .79
United Kingdom telecommunications safety requirement . . . . . . . . .79
European Union EMC Directive conformance statement . . . . . . . . .80
Taiwanese Class A warning statement . . . . . . . . . . . . . . .80
Chinese Class A warning statement . . . . . . . . . . . . . . . .80
Japanese Voluntary Control Council for Interference (VCCI) statement . . .80
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
iv System x3200 Type 4362 and 4363: Installation Guide