Table 2. Light path diagnostics panel LEDs
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
LED Description Action
Hard disk drive/
RAID
A hard disk drive has failed or is
missing. A SAS controller or a
ServeRAID controller error has
occurred.
1. Check the LEDs on the hard disk drives for the drive with
a lit status LED and reseat the hard disk drive.
2. Reseat the hard disk drive backplane.
3. Check the LEDs near SAS controllers or ServeRAID
controllers and reseat the corresponding controllers.
4. For more information, see the “Hard disk drive problems”
under the Troubleshooting tables in the Problem
Determination and Service Guide.
5. If the error remains, replace the following components one
at a time, in the order listed, restarting the server after
each:
a. Replace the hard disk drive.
b. Replace the hard disk drive backplane.
c. Replace the SAS controller.
d. Replace the ServeRAID controller.
6. If the problem remains, go to http://www.ibm.com/systems/
support/supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Fan
A fan has failed, is operating too
slowly, or has been removed. The
TEMP LED might also be lit.
1. Open the fan cage cover to reseat the failing fan (with lit
LED).
2. Replace the failing fan (see “Installing a simple-swap fan”
on page 63).
Temperature
The system temperature has
exceeded a threshold level. A
failing fan can cause the
Temperature LED to be lit.
1. Make sure that the heat sink is seated correctly.
2. Determine whether a fan has failed. If it has failed, replace
the failing fan.
3. Make sure that the room temperature is not too high. See
“Features and specifications” on page 6 for the server
temperature information.
4. Make sure that the air vents are not blocked.
5. Make sure that the fan on the adapter and the network
adapter is seated correctly. If it has failed, replace the
failing component.
6. If the failure remains, go to http://www.ibm.com/systems/
support/supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 1. The System x3500 M4 server 17