Rev AB iii
Support and Training
Contact Information
If you have any questions or need assistance, contact Interactive Coding
Equipment at 1-800-843-3610 (for all customers within the United States).
Outside the U.S., the customers must contact their Interactive Coding
Equipment distributor or subsidiary for assistance.
Service Program
About Total Source Commitment
Total Source® TOTAL SERVICE PLUS RELIABILITY, is the Interactive
Coding Equipment commitment to provide you - our customer - the
complete service you deserve.
The Total Source Commitment
The ICE Total Source® Service Program is an integral part of our business
in providing marks, codes, and images where, when, and how often
customers specify for packages, products, or printed materials. Our
commitment includes:
• Applications support
• Installation services
• Maintenance training
• Customer response center
• Technical support
• Field service
• Extended hours phone assistance
• Parts and supplies
•Repair service
Customer Training
If you wish to perform your own service and maintenance on the printer,
Interactive Coding Equipment highly recommends you, to complete a
Customer Training Course on the printer.
Note: The manuals are intended to be supplements to (and not replacements for)
Interactive Coding Equipment Customer Training.
To Next Page
Loading...
Need help?
General
