What does 'Printhead Absent' mean on my Ice Printer?
If your Ice Printer displays 'Printhead Absent', it signifies a loss of communication between the CLARiTY controller and the printer. Check the cable connections and try cycling the power.
How to fix 'Cassette Open' error on Ice PegasusHS?
If you are getting a 'Cassette Open' error on your Ice Printer, it could be due to several reasons: the cassette is not fully seated, the cassette latch is out of adjustment, the cassette sensor is faulty, or the home switch magnet is missing. Try pushing the cassette in until you hear a 'click', adjusting the cassette latch, replacing the printhead sensor, or replacing the magnet.
Why does the Ice PegasusHS Printer calibration fail?
A failed calibration on your Ice Printer might occur if the ribbon is installed incorrectly, the ribbon reel diameter is out of range, or the cassette is damaged. Try reinstalling the ribbon, using the correct ribbon reel, or checking for damage to the cassette base plate.
How to troubleshoot if my Ice PegasusHS is not powering on?
If your Ice Printer isn't powering up, check these potential causes: the power plug isn't fully seated, power isn't turned on at the source, the power cable isn't properly connected, or the power supply voltage is set incorrectly. You should check and correct these issues, check the 5 A fuse on the CLARiTY unit, or replace the fuse if it's blown.
What to do if the optical calibration sensor is dirty on my Ice PegasusHS Printer?
If you suspect the optical calibration sensor is dirty on your Ice Printer, it might be due to dirt or an obstruction between the emitter and detector, a faulty emitter assembly, a faulty detector assembly, or a faulty printhead cable. You can clean the emitter and detector gently with a soft cloth, replace the emitter assembly, replace the detector assembly, or replace the printhead cable.
What does 'Low Ribbon' mean on my Ice PegasusHS Printer?
If your Ice Printer displays 'Low Ribbon', it means the ribbon has to be replaced. Replace the ribbon.
How to set the printhead resistance on Ice PegasusHS?
If the printhead resistance is not set on your Ice Printer, this indicates that the flash memory is lost. Set the resistance value from the user interface.
What does 'Webbing Error' mean on my Ice PegasusHS Printer?
A 'Webbing Error' on your Ice Printer suggests that the supply ribbon reel is eccentric. Replace the reel.
What to do if my Ice PegasusHS Printer displays a 'Printhead Volts Error'?
A 'Printhead Volts Error' on your Ice Printer can be caused by a power supply voltage that varies too much or a faulty printer PCB. You can check the power supply output or replace the main printer PCB.
What does it mean when my Ice PegasusHS Printer shows a 'Thermistor Fault'?
A 'Thermistor Fault' on your Ice Printer could indicate a faulty printhead, a loosened ribbon cable, or a faulty printhead ribbon cable. Try replacing the printhead, pushing the ribbon back into place, or replacing the printhead ribbon cable.
Explains warning and caution symbols and their importance.
Covers ribbon installation, air pressure, connections, and general configuration.
Understanding and implementing password protection for user access levels.
Procedures for replacing fuses, power supply, PCB, and LCD.
Instructions for replacing flash card, main PCB, peel roller, printhead, and cassette rollers.
Process for upgrading the printer's operating software.
Table of error codes, interface messages, and their status.
Comprehensive guide for diagnosing and resolving printer issues.
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General