Rev AA iii
Support and Training
Contact Information
If you have any questions or need assistance, please contact ICE
Technologies Inc. at 01159 640144
Interactive Coding Equipment (ICE)
Olympic House
Willow Drive
Sherwood Park
Nottingham
NG15 0DP
T: 01159 640144
F: 01159 639317
S
ervice Program
About Total Source Commitment
Total Source® TOTAL SERVICE PLUS RELIABILITY, is the
ICE.
commitment to provide you - our customer - the complete service
you deserve.
The Total Source Commitment
The ICE Service Program is an integral p
art of our business in
providing marks, codes, and images where, when, and how often
customers specify for packages, products, or printed materials. Our
commitment includes:
• Applications support
• Installation services
• Maintenance training
• Customer response center
• Technical support
• Field service
• Extended hours phone assistance
• Parts and supplies
•Repair service