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idp SMART-21S - User Manual

idp SMART-21S
63 pages
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User Manual
SMART Series
SMART-21S, SMART-21R

Table of Contents

Questions and Answers

Summary

Return Materials Authorization

1. Introduction

1.1 Printer Outside Features

Describes the external functional features of the SMART-21 printer, including buttons and ports.

SMART-21 S and SMART-21 R Models

Details the SMART-21S (standard) and SMART-21R (rewritable) card printer models.

1.2 Printer Inside Features

Explains the internal components of the SMART-21 printer, including card slot, ribbon cartridge, and thermal print head.

1.3 Ribbon Cartridge Features

Details the features and components of the ribbon cartridge, including ribbon, take-up parts, and cleaning roller.

1.4 Display and Buttons

Describes the status display on the Watchman program and LED indicators for printer status.

2. Printer Installation

2.1 Connecting Power and USB Cable

Instructions for connecting the power adapter and USB cable to the SMART-21 printer.

2.2 Fitting the Ribbon

Step-by-step guide on how to install the ribbon cartridge and cleaning roller into the printer.

2.3 Loading the Card

Instructions on how to insert and remove plastic cards from the printer's card slot.

2.4 Withdrawal of Printed Card

Explains how printed cards are ejected from the card slot of the SMART-21 printer.

2.5 Driver Installation

Detailed steps for installing the printer driver on Windows operating systems.

Verifying Printer Driver Installation

Steps to verify the driver installation, check printer properties, and print a test page.

3. Driver Configuration

3.1 Printer Properties and Preferences

Access and configure printer properties, including printing preferences, layout, and encoding settings.

3.2 Advanced Options and Controls

Explore advanced printer settings like color correction, position processing, and other extended controls.

3.3 Other Settings and Service

Configure sharing, ports, security, and access service information for the printer.

4. Utilities

4.1 Card Printer Configuration Utility

Use the CardPrinterConfig utility for adjusting printer settings, print area, density, and advanced configurations.

4.2 Card Printer Test Program

Utilize the CardPrinterTest program to diagnose and test various printer functions, including magnetic encoding.

4.4 Firmware Update

Procedure for updating the printer's firmware using the provided downloader utility.

5. Troubleshooting

5.1 Error Message Reference

Reference guide for common printer error messages and their recommended countermeasures.

5.2 Printer Cleaning Procedure

Step-by-step instructions for cleaning the printer's internal components using a long cleaning card.

5.3 Thermal Print Head Replacement

Detailed instructions for replacing the Thermal Print Head, including setup and calibration.

5.4 Card Movement Issues

Troubleshooting steps for problems related to card entry and transfer within the printer.

5.5 Printing Quality Problems

Addresses issues like spots, lines, unclear prints, and misaligned colors on printed cards.

5.6 Magnetic Stripe Encoding Errors

Guidance for resolving errors related to magnetic stripe reading, writing, and encoding.

5.7 Printer Operation Issues

Troubleshooting for general printer malfunctions, including power, connection, and driver-related problems.

6. Specification

RFID and FCC Information

idp SMART-21S Specifications

General IconGeneral
Print ColorColor
Resolution300 dpi
InterfaceUSB
ConnectivityUSB
Weight4.4 lbs (2 kg)

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