idp SMART-21S - SMART-21 S and SMART-21 R Models

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There are three models in SMART-21 card printer series such as SMART-21S, SMART-21R.

SMART-21S (Figure.3) is the standard card printer. It can be printed in single side with the

encoding. This manual is prepared based on SMART-21S.

SMART-21R (Figure.4) is the rewritable card printer. It can rewrite on rewritable card in single

side with encoding.

Figure 3 SMART-21S (Standard)

Figure 4 SMART-21R (Rewritable)

Main Page

Table of Contents3
Introduction8
Printer Outside Features8
Figure 1 SMART-21 Front Features8
Figure 2 SMART-21 Rear Features8
Figure 3 SMART-21S (Standard)9
Figure 4 SMART-21R (Rewritable)9
Printer Inside Features10
Figure 5 SMART-21 Inside Features10
Ribbon Cartridge Features11
Figure 6 Ribbon Cartridge Features11
Display and Buttons12
Figure 7 Watchman Pop-Up12
Printer Installation13
Connecting a Power and a USB Cable13
Figure 8 SMART-21 Connection of Power and USB Cable13
Fitting the Ribbon14
Figure 9 Top Cover Open14
Figure 10 Take out the Ribbon Cartridge14
Figure 11 Loading the Ribbon 115
Figure 12 Loading the Ribbon 215
Figure 13 Installing the Cleaning Roller15
Figure 14 Peeling the Protective Wrapper15
Figure 15 Installing the Ribbon Cartridge16
Figure 16 Close Top Cover16
Loading the Card17
Figure 17 Loading the Card 117
Figure 18 Loading the Card 217
Figure 19 Unloading the Card17
The Withdrawal of Printed Card18
Figure 20 SMART-21 Withdrawal a Card18
Driver Installation (Windows 7 / 8 / 10)19
Figure 21 Install Windows Driver 119
Figure 22 Install Windows Driver 219
Figure 23 Install Windows Driver 319
Figure 24 Install Windows Driver 420
Figure 25 Install Windows Driver 520
Figure 26 Install Windows Driver 620
Figure 27 Install Windows Driver 721
Figure 28 Install Windows Driver 821
Figure 29 Install Windows Driver 921
Figure 30 Install Windows Driver 1022
Figure 31 Install Windows Driver 1122
Figure 32 Install Windows Driver 1222
Figure 33 Install Windows Driver 1322
Driver Configuration23
Printer Properties23
Figure 34 Printer Properties23
Figure 35 Layout23
Figure 36 Input / Output24
Figure 37 Printing24
Figure 38 Encoding25
Figure 39 Magnetic Encoding Advanced Option26
Advanced Options27
Other Settings30
Figure 40 Printer Sharing30
Figure 41 Ports30
Figure 42 Advanced31
Figure 43 Color Management31
Figure 44 Security31
Figure 45 Service32
Utilities33
Card Printer Config33
Figure 46 Cardprinterconfig Log-In33
Figure 47 Cardprinterconfig Start33
Figure 48 Cardprinterconfig - Card Printer Basic Setup34
Figure 49 SMART-21 RW Density36
Figure 50 Color Density36
Figure 51 Resin Black Density37
Figure 52 Overlay Density37
Figure 53 Cardprinterconfig - Card Printer Advanced Setup38
Cardprintertest42
Figure 54 Cardprintertest42
Figure 55 Magnetic Stripe Encoding45
Firmware Update46
Figure 56 Run Cardprinterfirmware46
Figure 57 Select Firmware47
Figure 58 Update Firmware47
Troubleshooting48
Error Message48
Cleaning the Printer51
Figure 59 Exclusive Long Cleaning Card for SMART-21 Printer51
Figure 60 Printer Cleaning Start51
Figure 61 Printer Cleaning Step 152
Figure 62 Printer Cleaning Step 252
Figure 63 Printer Cleaning Step 353
Figure 64 Printer Cleaning Step 453
Figure 65 Printer Cleaning Step 554
Figure 66 Printer Cleaning Step 654
TPH (Thermal Print Head) Replacement55
Figure 67 Thermal Print Head55
Figure 68 Print Head Setup55
Figure 69 Print Head Replacement56
Figure 70 Print Head Angle56
Card Movement57
Printing Quality58
Figure 71 Printing Quality Trouble 158
Figure 72 Printing Quality Trouble 258
Figure 73 Printing Quality Trouble 359
Figure 74 Printing Quality Trouble 459
Figure 75 Printing Quality Trouble 559
Magnetic Stripe Encoding60
General Operation60
Specification62

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idp SMART-21S - SMART-21 S and SMART-21 R Models

Table of Contents

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