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idp SMART-81 - User Manual

idp SMART-81
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SMART-81
User Manual
Retransfer Card Printer

Table of Contents

Questions and Answers

  • T
    Taylor AguilarAug 3, 2025
    What to do if my idp SMART-81 shows 'Printing Err'?
    • M
      Michael SmithAug 3, 2025
      If your idp Printer shows a 'Printing Err' message, there might be a card jammed. Use the LCD Menu buttons to remove any jammed cards. Also, make sure you are using a genuine IDP ribbon. Finally, the input and card path rollers might need cleaning.
  • Y
    yzimmermanAug 7, 2025
    How to fix 'Init Err' on idp SMART-81?
    • J
      Joanne CarpenterAug 7, 2025
      If your idp Printer displays an 'Init Err' message, check the error flag bit on the driver service tab or test program to release the error. Also, ensure that the ribbon and film are installed correctly. If you are using a laminator, turn it on first, wait for the green light, and then turn on the printer.
  • H
    herreratimothyAug 11, 2025
    What causes 'Ribbon Seek Err' on idp Printer and how to resolve it?
    • A
      awardAug 11, 2025
      If your idp Printer shows a 'Ribbon Seek Err' message, first ensure the ribbon and film are correctly installed. Next, check and clean the Color In/Out Sensor. Then, verify the operating state of the color In/Out Sensor, the Ribbon Motor, and the ribbon RFID tag reader and gears.
  • J
    Jennifer StokesAug 16, 2025
    What to do if my idp Printer displays 'Card In Err'?
    • J
      Jonathan RandallAug 16, 2025
      If your idp Printer displays a 'Card In Err' message, start by checking the card thickness and adjust the card thickness control lever accordingly. Next, check the cards and fan them to break any static electricity. Lastly, clean the Hopper roller and cleaning roller.
  • G
    gregory37Aug 20, 2025
    How do I troubleshoot 'CardMoveInr Err' on my idp SMART-81?
    • I
      ipotterAug 20, 2025
      If your idp Printer shows a 'CardMoveInr Err' message, check the retransfer film to ensure no card is stuck to it. Inspect the input and card path rollers and clean them if necessary. Finally, check the operating state of the card position sensors.
  • M
    Mr. Gary Mayo DDSAug 25, 2025
    How to resolve 'CardMoveExt Err' on idp Printer?
    • J
      Joseph ShafferAug 25, 2025
      If your idp Printer shows a 'CardMoveExt Err' message, check the exit and card path rollers, cleaning them if needed. Also, check the operating state of the card position and exit sensors.
  • E
    Edward DixonAug 29, 2025
    What causes 'FlipTrayMove Err' on idp SMART-81?
    • T
      Troy HoffmanAug 29, 2025
      If your idp Printer displays a 'FlipTrayMove Err' message, check the flipper for any stuck cards and remove them. Open the flipper cover and activate card movement by pressing the LCD Menu buttons. Also, check the flipper and card path rollers, cleaning them if necessary. Finally, check the operating state of the flipper position sensors.

Summary

Basic Information

Printer Exterior Features

Details external components and features of the SMART-81 printer.

Printer Interior Components

Describes internal parts of the SMART-81 printer, including cartridges and heads.

Control Panel Display and Buttons

Explains the LCD screen and control buttons on the printer's interface.

Printer Installation

Power and USB Cable Connection

Guides on connecting the printer's power supply and USB communication cable.

Consumables Installation (Film, Ribbon, Roller)

Step-by-step instructions for installing film, ribbon, and cleaning roller.

Loading Cards into the Hopper

Procedures for properly loading cards into the printer's input hopper.

Card Stacker Installation

Instructions on how to install the external card output stacker.

Printer Driver Installation (Windows OS)

Comprehensive guide for installing the SMART-81 printer driver on Windows systems.

IC;RF Module Installation

Steps for installing the IC (Integrated Circuit) and RF (Radio Frequency) modules.

Laminator Option Installation

Instructions for installing the optional laminator module onto the printer.

Driver Configuration

Printer Properties Configuration

How to access and configure printer properties through the driver settings.

Advanced Driver Settings

Details advanced graphic and document processing options within the driver.

Additional Printer Settings

Covers sharing, port settings, advanced configurations, and color management.

Utilities

Card Printer Configuration Utility

Guide to using the CardPrinterConfig utility for advanced printer settings.

Network Configuration and Setup

Instructions for connecting and configuring the printer on a network.

Card Printer Test Utility

How to use the CardPrinterTest program to verify printer functions.

Firmware Update Procedure

Steps for updating the printer's firmware using the provided utility.

Troubleshooting

Printer Error Messages and Solutions

Lists common LCD error messages and their troubleshooting steps.

Printer Air Filter Cleaning and Replacement

Instructions on how to clean or replace the printer's air filter.

Printer Cleaning Procedure

Guide on performing periodic cleaning of the printer using a cleaning card.

Thermal Print Head (TPH) Replacement

Steps for replacing the printer's Thermal Print Head (TPH).

Card Movement Issues and Solutions

Troubleshooting common problems related to card feeding and transfer.

Printing Quality Troubleshooting

Addresses various issues affecting print quality and their resolutions.

Magnetic Stripe Encoding Troubleshooting

Troubleshooting errors related to magnetic stripe encoding operations.

General Operation Issues

Addresses common operational issues like ribbon snapping and "Ribbon Not Found".

Specifications

idp SMART-81 Specifications

General IconGeneral
Card Capacity (Input)100 cards
ConnectivityUSB, Ethernet
Resolution300 dpi
Power SupplyAC 100-240V, 50/60Hz
Print TechnologyDye sublimation
Print CapabilitySingle or Dual Sided
Print Speed720 cards/hour (Monochrome)
Card Capacity (Output)40 cards
Card Thickness0.38 mm to 1.00 mm
Card SizeISO CR80 (54 mm x 86 mm)

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