G
glevySep 23, 2025
What does 'IC UpDown Error' mean on my idp SMART-51D and how to fix it?
- EEric JonesSep 23, 2025
If you're encountering an 'IC UpDown Error' on your idp Printer, check the state of the Cable between a module and a main board.
What does 'IC UpDown Error' mean on my idp SMART-51D and how to fix it?
If you're encountering an 'IC UpDown Error' on your idp Printer, check the state of the Cable between a module and a main board.
What causes a 'Card In Error' on my idp SMART-51D and how to resolve it?
If you're getting a 'Card In Error' message on your idp Printer, here are a few things to check: * Verify the card thickness and adjust the card thickness control lever. * Ensure cards are not sticking together due to static electricity. * Clean the Hopper roller and cleaning roller.
Why is my idp Printer not printing or printing wrong colors?
If your idp Printer is not printing or is printing wrong colors: * The card surface may be contaminated with dust and dirt. After checking the card, change it to another card. * The cleaning roller may be contaminated with dust and dirt. Check the cleaning roller; if there is much dust, change it to a new one. * There may be much dust in the printer. Clean the inside of the printer with the cleaning kit.
How to troubleshoot a Card Transfer Error with ribbon coiled around the roller in my idp SMART-51D?
If you encounter a Card Transfer Error in your idp Printer with the ribbon coiled around the transfer roller or printing roller: * Change the cards. Use only ISO CR-80 cards (54mm x 86mm). * Check if the transfer roller or the printing roller is contaminated with dust and dirt. * Adjust the operating environment of the printer.
Why idp SMART-51D doesn’t operate even if the printing data has been transmitted?
If your idp Printer isn’t operating even after transmitting data, there could be several reasons: * The printer might be off, so check the power and turn it on. * The printer driver may be offline; change it to online. * The USB cable might be disconnected or have a bad connection; check the cable between the PC and printer. * There might be no ribbon in the printer, or an error has occurred; install the ribbon or resolve the error. * The power or USB cable might be too long (more than 1.5M); use the cable provided with the printer. * The PC’s USB port might be down; reboot your PC. * The printing is operated with another printer driver; select the correct SMART-51 printer driver again. * The wrong USB port setting of the printer driver; check the port setting of the print...
What to do if my idp Printer shows 'TPH Over Heat'?
If your idp Printer displays 'TPH Over Heat': * Lower the temperature when the temperature of circumstance is too high. * Take a stop for 10 minutes and print again.
What to do if my idp Printer shows 'RibbonNotFound'?
If your idp Printer displays 'RibbonNotFound': * Install a ribbon if not. * Check usage of a genuine ribbon.
What to do if my idp Printer shows 'TPH Not Found'?
If your idp Printer displays 'TPH Not Found': * Check the print head installation.
What does 'Init Error' mean on my idp SMART-51D and how do I fix it?
If your idp Printer shows an 'Init Error': * Check the status of installation of ribbon and laminating film. * Check the laminator turning on if the laminator is installed.
What does 'MAG T2 Error' mean on my idp SMART-51D and how can I resolve it?
If your idp Printer displays a 'MAG T2 Error', check the following: * Check the surface and direction of the magnetic card. * Check the coercivity of the magnetic card and encoding configuration. * Check the rollers, encoder, and cards, and clean them if they are polluted.