What to do if my idp SMART-31R displays 'Card In Error'?
If your idp Printer displays a 'Card In Error' message, there might be an issue with card thickness or static. You can check the card thickness and adjust the card thickness control lever. Also, check if cards are stuck because of static electricity. Another potential solution is to clean the Hopper roller and cleaning roller.
What to do if my idp SMART-31R Printer displays 'CardMove Int Err'?
If your idp Printer shows a 'CardMove Int Err' message, it indicates an internal card movement error. You should remove any card if the ribbon is attached. Also, check the rollers and cards for any pollution and clean them if necessary. Finally, check the operating state of the card feeding rollers and sensors.
What to do if my idp SMART-31R displays 'Card Out Error'?
If your idp Printer displays a 'Card Out Error', it means there's a problem with card ejection. You should remove the card if the ribbon is attached. Check the rollers and cards, and clean them if they are polluted. Also, check the operating state of the card feeding rollers and sensors.
What to do if my idp SMART-31R displays 'CardMove Ext Err'?
If your idp Printer displays a 'CardMove Ext Err' message, indicating an external card movement error. Check the rollers and cards, and clean them if they are polluted. Also, check the operating state of the card feeding rollers and sensors.
Why does my idp SMART-31R Printer show a 'TPH UpDown Error'?
If your idp Printer shows a 'TPH UpDown Error', it indicates a problem with the print head's vertical movement. Check the operating state of the Head Up/Down Motor and Sensor. Also, check the status of the mirror sticker in the Head Up/Down Gear.
Details the external components and their functions on the SMART-31 printer.
Explains the internal parts of the SMART-31 printer, including the ribbon.
Describes the features and compatibility of the SMART-31 ribbon cartridge.
Explains how the printer's status is displayed and controlled via LEDs and buttons.
Step-by-step instructions for connecting the printer's power and USB cables.
Guide on how to install the ribbon and cleaning roller into the printer.
Instructions on how to properly load plastic cards into the input hopper.
Describes how to retrieve printed cards from the output stacker.
Comprehensive guide for installing the printer driver on Windows 7, 8, and 10.
How to access and adjust general printer settings and preferences.
Detailed configuration options for print quality, color, and position.
Configuration for printer sharing, ports, security, and service options.
Using the utility to adjust printer settings, density, and area.
Steps for connecting the printer to a network and configuring IP settings.
How to use the CardPrinterTest utility to verify printer functions.
Procedure for updating the printer's firmware using the provided software.
Guide for installing drivers for contact smartcard readers.
Guide for installing drivers for contactless smartcard readers.
Lists common error messages and their countermeasures for the printer.
Instructions on how to clean the printer using a cleaning card.
Step-by-step guide for replacing the printer's thermal print head.
Solutions for problems related to cards not entering or moving within the printer.
Addresses issues like spots, lines, unclear prints, and color alignment.
Solutions for errors encountered during magnetic stripe encoding.
Addresses common operational issues like snapped ribbons and printer not operating.
General| Print Technology | Dye-Sublimation |
|---|---|
| Print Capability | Single-sided |
| Card Capacity (Input) | 80 cards |
| Card Capacity (Output) | 25 cards |
| Resolution | 300 dpi |
| Memory | 32MB RAM |
| Print Resolution | 300 dpi |
| Print Speed (Monochrome) | Up to 720 cards per hour |
| Card Size | CR80 (85.6 x 54 mm) |
| Interface | USB 2.0 |
| Operating System | Windows |
| Print Speed | 180 cards/hour |
| Connectivity | USB, Ethernet |
| Supported Barcode Types | 1D/2D barcodes |
| Supported Media Types | PVC cards |
| Weight | 4.5 kg |
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