Technical Manual ICT220 • 25/36
Copyright © 2009 Ingenico All rights reserved
2.5.2.2. Download
The downloading function uses the parameters downloaded during the initialization of the
application manager.
The program update function is used to update the terminal by:
• Using a special local downloading tool connected to the terminal;
• Using a remote downloading tool;
• Using a USB key.
2.5.2.3. Diagnostics
The diagnostic is used for:
• Local diagnostics
saving consists of two groups of items:
− Incident counters: used for repetitive-type incidents, when only the number of
occurrences is of use, e.g. the number of incorrect swipe readings.
− Exceptional events. The information content depends on the type of incident.
Generally this is the date and time, and then information on the incident itself. These
events are saved in a revolving file where the most recent are kept.
• Remote diagnostics
This allows the operator to make a call to the server to transfer information saved in the
terminal. The server can thus enrich a database for ensuring efficient monitoring of
equipment, propose preventive maintenance services, operating statistics, etc.
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