IS5800 User Manual Chapter 5 Maintenance and Troubleshooting
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Figure 5-15 Err18 (Current detection fault)
Err18
Check whether hall devices are normal.
Replace the hall devices.
No
Yes
Check whether the drive board is normal.
Replace the drive board.
No
Contact the agent or
Inovance.
Figure 5-16 Err19 (Motor auto-tuning fault)
Err19
Check whether the motor parameters are set
according to the nameplate.
Set the motor parameters correctly.
No
No
Check whether motor auto-tuning times out.
Yes
Check wiring between the servo
drive and the motor.
Figure 5-17 Err20 (Encoder fault)
Err20
Check whether the encoder model is correct.
Check whether the encoder installation is wrong.
Select a proper encoder.
Eliminate the wiring fault.
Re-install the encoder.
No
Yes
Yes
The PG card is faulty.
Contact the agent or
Inovance.
Yes
Yes
No
No
Check whether the encoder cable connection is wrong.
Check whether the encoder becomes normal
after replacing the PG card.