Intel® Optane™ Memory
May 2019 Installation Guide
571964-005US 3
Contents
1 Overview .............................................................................................................................................................................................. 4
1.1 About this Document ....................................................................................................................................................................................... 4
1.2 Minimum Requirements ................................................................................................................................................................................. 4
Hardware ......................................................................................................................................................................................... 4
Driver/BIOS .................................................................................................................................................................................... 5
Operating System ...................................................................................................................................................................... 6
2 Intel® Optane™ Memory SW/Driver Package ............................................................................................................................. 8
2.1 Intel® Optane™ Memory and Storage Management Application ........................................................................................... 8
Enabling Acceleration ............................................................................................................................................................. 9
Disabling Acceleration ......................................................................................................................................................... 13
Uninstalling the Application ............................................................................................................................................. 15
2.2 Intel® Optane™ Memory Application .................................................................................................................................................... 17
Platforms Starting in AHCI mode (Intel® Optane™ Memory M Series Only) ........................................ 17
Platforms Starting in Intel® RST Premium Mode ................................................................................................. 21
Enabling Acceleration .......................................................................................................................................................... 25
Disabling Acceleration ......................................................................................................................................................... 28
Uninstalling the Application ............................................................................................................................................. 30
2.3 Intel® Rapid Storage Technology Application ................................................................................................................................ 34
Enabling Acceleration .......................................................................................................................................................... 38
Disabling Acceleration ......................................................................................................................................................... 42
Uninstalling the Application ............................................................................................................................................. 44
3 Additional Features/Capabilities ............................................................................................................................................... 48
3.1 Data Drive Acceleration (DDA) ................................................................................................................................................................. 48
Hardware/Software Requirements .............................................................................................................................. 48
Enable/Disable Acceleration ............................................................................................................................................ 48
3.2 Pinning.................................................................................................................................................................................................................... 49
4 Troubleshooting ............................................................................................................................................................................. 50
4.1 Device Detection Issues ............................................................................................................................................................................... 50
4.2 Cache Rebuild Occurs On Reboot ......................................................................................................................................................... 50
4.3 Intel® Optane™ Memory Application Installation Failures ....................................................................................................... 51
Unsupported CPU .................................................................................................................................................................. 51
Unsupported Chipset ........................................................................................................................................................... 51
Unsupported Operating System ................................................................................................................................... 52
Unsupported BIOS ................................................................................................................................................................. 52
Unsupported System Drive .............................................................................................................................................. 53
Error Checking System Compatibility ........................................................................................................................ 55
Intel® Rapid Storage Technology is Already Installed ...................................................................................... 56
Intel® Optane™ Memory is Currently Enabled ....................................................................................................... 57
4.4 Hardware Failure .............................................................................................................................................................................................. 57
Fast Media Missing At Boot ............................................................................................................................................... 57
Slow Media Missing At Boot ............................................................................................................................................. 58
Media Failure and Data Recovery .................................................................................................................................. 58
Media Replacement Procedure ...................................................................................................................................... 58
5 Windows Recovery Environment .............................................................................................................................................. 60
5.1 Preparing the Windows* 10 OS Recovery (Advanced) .................................................................................... 60
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