Intercall 600/700 Installation & Operation Guide Issue 4.27 Page 12 of 78
Layout of the Intercall 758 Audio Display Unit.
n Two line LCD display. o Show staff button.
p Accept call / Intercom button.
Standard Call.
A standard call will make a short uninterrupted tone, which repeats every 2 seconds. The
number shown on the left identifies the queue position, where the lowest number is the
oldest call. The right hand side of the display shows the call location. In the example,
there is a call from “BEDROOM 24”.
More than one Call.
When more that one call is active, the calls are scrolled on the display with their
respective queue position. On the example shown to the left, we have two active calls
“BEDROOM 24” is the oldest call and is in queue position 1. The call from “DINING
ROOM” is more recent and is given queue position 2
Assistance Call*.
An assistance call will make two short tones which are repeated every 2 seconds. On the
illustration to the left, there is a standard call from Bedroom 14 and an assistance call
from the Dining Room.
Priority Call*.
If a standard call remains un-answered, it automatically converts to a Priority Call. A
Priority call is indicated with a letter ‘P’ after the call number. The intercom facility is not
available on priority calls and the staff must attend the room to reset. When a priority call
is active, all standard and assistance calls are held in memory but only displayed when the
priority is reset.
Emergency Call.
An emergency call will make a fast series short tones, which are repeated continuously.
On the illustration to the left, the word ‘EMERGENCY’ indicates the urgency of the call.
The intercom facility is not
available on emergency calls and the staff must attend the
room to reset. When an ‘attack’ or ‘emergency’ call is active, all other calls are held in
memory but only displayed when the emergency call is reset.
Attack Call.
An attack call will make a fast series short tones, which are repeated continuously. On the
lower line of the LCD, the word ‘ATTACK’ is displayed similar to an emergency call.
The intercom facility is not
available on emergency calls and the call can only be reset
with an infra red ‘reset’ trigger or using a Guardian display unit. When an ATTACK or
EMERGENCY call is active, all other calls are held in memory but only displayed when
the emergency call is reset.
n
p
o
Intercall 700 Call levels and what they mean.
Call – Standard patient call
Priority –
Standard patient call which has remained
unanswered for a period of time.
Assistance –
Staff requiring assistance.
Emergency –
Staff requiring urgent assistance.
Attack –
Staff under threat & require urgent assistance.
Present
– A member of staff is in the room.
Visit – A member of staff has accepted the call at the
display and is on their way to the resident.