Intercall 600 - Fault Finding Guide; Troubleshooting Call Point Issues

Intercall 600/700 Installation & Operation Guide Issue 4.27 Page 74 of 78
Fault Finding Guide
Call Point Faults.
FAULT CAUSE CURE
F1. Red Led on continuously or sounder beeping
continuously or red and greed leds showing
continuously.
Illegal Switch Setting Set Call Point Switches
See Pages 31 (600) or Page 47 (700) and page 71
F2. Will not reset
See also F9
Ceiling pull switch faulty (i.e. shorted)
Ceiling pull switch wiring short circuit
Latching pull switch fitted
Pear Lead faulty (i.e. shorted)
Disconnect or eliminate pull switch
Disconnect or eliminate wiring.
Must be momentary pull switch
Remove Pear Lead
F3. Call Point does not show or sound on display
F4. Call Point shows incorrect call type
See also F6
Two call points set to the same address
No power to call point or network volts too low
Two Master power supplies on the wiring
Address windows not set up correctly on LCD(s)
All call points must have a unique address
Check if call point Red Led is flashing.
Only one master power supply per system.
Remove all zone links & try
again or check set-up.
Refer to page 61 for zoning configuration
F5. Call Point Red Led flashes twice then goes into green
flashing
Call point receives accept signal on the network Usually due to short on the Network.
Damp Network Cable
Damaged Network Cable
Call Accepted at display
Display accept button stuck down
F6. Call Address changes when calling but OK for
Present/Visit. [L622Mk1 ONLY]
L output shorted to 0v.
L622Mk1 ONLY – All other call points do not use the
same circuit
Remove L connection from call point.
F7. Call Point sounds on display but LCD reads
“1 “ [Call Number but no text]
No text has been programmed for that address.
Call point on wrong address [see fault F3,F8]
If this is on all displays check programming sheet
If only on one display, download text from PSU.
F8. Wrong address shows when Call Point calling
If L622 then see fault F6
Wrong text has been programmed for that address
DIP Switches incorrectly set on call point
Faulty DIP switch on call point
If L622 then see fault F6
If this is on all displays check programming sheet
Re-check DIP Switches
Replace or eliminate call point.
F9. Call Point randomly “Ghost Calls”
See Also F2
Ceiling pull switch damp (condensation or leak)
Damaged wiring on “X” connection
Damaged pear lead or plug
Excessive electrical ‘noise’ or static on site
Check ceiling pull switch
Check Wiring..
Remove or replace pear lead
Check site or contact supplier for filter units.
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