iPECS eMG100 - User Manual

Other manuals for iPECS eMG100

Programming Manual721 pages

Hardware Description & Installation Manual101 pages

Questions and Answers

M
montgomeryjodyAug 3, 2025
Why does my iPECS eMG100 not operate?
- M
  Mr. Curtis NelsonAug 4, 2025
  Your iPECS Conference System might not be operating due to a power short circuit in some board(s). Check the connection of each board with the MBU. Also, check the System Clock and look for a short circuit on the MBU or other boards. Press the Reset button when the DIP switch (SW1 for database protection) is in the default position. Another cause can be bad board connection or system database not working.
G
Gabriel NguyenAug 8, 2025
What to do if my iPECS Conference System DKTU does not operate?
- L
  Lauren OwensAug 8, 2025
  If your DKTU isn't working, it could be due to a bad extension circuit. Exchange the malfunctioning board for one in good working condition. Check the connection between the SLT line and DKT on MDF and fix any mismatching and repair any broken connection between the System and DKT. Also, check the distance between the MBU / Option boards and the DKT. Try plugging the DKT into another extension port that has been verified as working. If the DKT still does not work properly, replace the DKT.
L
lbellAug 13, 2025
What to do if my iPECS Conference System SLT does not operate?
- C
  christopherbrownAug 14, 2025
  If your SLT is not working, the cause may be bad MBU / Option boards. Exchange the board for one in good working condition. Check that the board connection between the lines of the SLT and DKT on the MDF and fix any mismatching.
A
Anthony JohnsonAug 19, 2025
How to fix noise on External MOH and Paging port in iPECS eMG100?
- J
  Jon WeaverSep 12, 2025
  Noise on the External MOH and Paging port of your iPECS Conference System can be due to induced noise on the wire between the System and the amplifier. Ensure a shielded cable is in use as the connection wire between the system and the amplifier. It can also be caused by an excessive input level from the external music source. Decrease the output level of the external music source by using the volume control on the music source.
J
Justin ReillyAug 25, 2025
What causes iPECS eMG100 Conference System CO line operation failure?
- E
  eevansAug 25, 2025
  A CO line operation failure in your iPECS Conference System might be caused by CID and CPT detection failing. Check the U8 (Voice processing and Tone detection device). Also, check all connections, as a bad connection can also cause this issue.
K
kathleen12Aug 28, 2025
What to do if iPECS eMG100 Conference System power failure?
- C
  Craig KempAug 29, 2025
  If you are experiencing a system power failure with your iPECS Conference System, it may be due to a power short circuit in some board(s). Exchange the malfunctioning board for one in good working condition. Dust each board with a dry cloth. Check the PSU fuse. Replace the PSU with an identical one.

Summary

Introduction

Log in User Portal

User Interface

My Attributes

Configure phone settings like call forward, mobile extension, and agent duty.

My Profile

Change station name and user password.

Voice Mail

Set up voicemail preferences.

Button Setting

Configure flexible buttons.

Setting My Attributes

Do Not Disturb

Configure phone to not ring when calls are received.

Setting My Profile

Station Name

Set or change the station name displayed on the LCD.

Change Password

Reset the password used to log into the User Portal.

Setting Voice Mail

Notify to E-mail

Send voice message notifications and attachments via email.

Notify to Mobile

Receive voice message notifications on a mobile phone.

Cascade

Move or copy voice messages to other destinations based on message type.

User Greeting

Record custom voice greetings for different call forward statuses.

Setting Button Setting

Using Directory

Station Web (Old)

Station Attributes

Define features and functions available to a station.

Station Call Forward

Program incoming calls to re-route based on conditions like Busy or No-Answer.

Station ICR Scenario

Define routing scenarios for incoming calls based on time, day, caller ID, and destination.

Station Speed Dial

Store commonly dialed numbers for quick access.

Pre-selected Message

Select predefined messages for display or audio playback to callers.

Flexible Buttons

Assign functions and labels to flexible buttons on the phone.

Send Internal and External SMS

Send short messages internally to other stations or externally.

Station Conference Group

Create and manage conference groups with internal and external parties.

System Conference Group

Configure system-wide conference groups.

Mobile extension Table

Configure attributes for Mobile Extension feature.

iPECS eMG100 Specifications

General

Type	IP PBX
Number of Participants/Users	Up to 100
Power Supply	AC 100-240V, 50/60Hz
VoIP Support	Yes
SIP Trunking	Yes
Max Extensions	Up to 100
Audio Codec	G.711, G.729
Network Interface	10/100/1000 Mbps Ethernet
VoIP Protocols	SIP