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Battery and Runtime issues
Customer observations
Short battery runtime.
Robot doesn’t charge on Home Base.
Robot does not turn on.
Power supply light blinks or goes out.
Most common causes:
Troubleshooting:
• If charging error blinks, consult charge error table.
• Verify all four bottom cover screws are securely tightened.
• Hold down the “SPOT” and “DOCK/DEMO” buttons for 10 seconds to
reset Roomba.
• Wipe dust off the two charging contacts on the bottom of the robot AND
the two charging contacts on the Home Base with finger or pencil eraser.
• Plug Power Supply into working wall outlet
o If the green light does not turn on replace Power Supply
• Plug Power Supply directly into Roomba
o If green light on the Power Supply goes out or starts blinking
replace Robot, Home Base, and Power Supply
o If “CLEAN/POWER” light on Robot does not start pulsing (it
is ok if light is dim), replace Robot, Home Base, and Power
Supply
• Unplug Power Supply from Roomba and plug Power Supply directly into
Home Base
o If “Power” light on Home Base does not come on, replace
Home Base
• Place Robot on Home Base
o If “Docked” light on Home Base does not come on wiggle
robot for a better connection or move Home Base to a different
floor surface (hard surfaces work best)
Replace Robot and Home Base if Home Base’s
“Docked” light still does not turn on
• Charge battery for 16 hours
o If runtime does not improve replace Battery. If problem
persists then replace Robot, Home Base and Power Supply
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