ISOMAG ML 110 - SERVICE AND RETURN INFORMATION; ISOMAG Return Material Form; Sensor Isolation and Continuity Testing

For the return photocopy these pages in A4 format
SERVICE: return form for instrument repair or calibration
ISOMAG RETURN MATERIAL FORM AND CLEANING UP CERTIFICATE
RMA n°_______
Shipping Address:
ISOIL INDUSTRIA S.p.A.
Via Piemonte, 1
35044 MONTAGNANA (Padova)
Italy
Dear Friend,
to improve the SERVICE QUALITY and the SAFETY, please read, complete and
attach this document (RMA) to the material you intend to send. Failure in RMA
compilation will not allow us to be able to take charge of the materials.
Sender:_________________Ref. D.D.T. n. ________of___/____/_____
 A detailed set of instructions for testing the sensor isolation and continuity is
given in the service manual. If you are experiencing problems that are not
related to the physical integrity of the sensor (water ingress, body, liner,
connector or electrodes damage for example) we kindly ask you to test the
sensors isolation and continuity. If the sensor passes these tests then we ask
you to consider not returning this sensor without first consulting
isomagservice@isoil.it
 In the case that the converter or sensor is returned and it is not repairable
inside the warranty agreement terms or the inspection report is not accepted
a cost for any converter testing and sensor dry testing and inspection will be
mandatorily debited.
 Please send the sensor clean from medium. Additionally please inform about
eventual medium wastes remaining in the sensor. For this purpose please use
this form.
 A safety specification sheet of the medium must accompany this repair note in
the following cases: toxic, otherwise dangerous or objectionable medium, or
medium belonging to any dangerous material class.
 Please note that the instruments sender will be charged for any necessary
cleaning costs. Additionally, we reserve the right to send the instruments back
to the sender for cleaning!
 Please kindly state the observed failure and, eventual causes.