TDC-0951-005 100W-R and 100WP-R Datalogging ERT Module Installation Guide 39
Proprietary and Confidential
This chapter provides the information to help you troubleshoot issues related to the 100W-R and 100WP-R
ERT moduless.
The following table describes possible issues and provides suggested actions to resolve the issue.
Cannot program the ERT module.
Check the programming device and software version. Program ERT modules using the
FC300 handheld computer running Field Deployment Manager (FDM) software.
Cannot read the ERT module.
An ERT module that is not programmed will not transmit an SCM. Reprogram the ERT
module and perform a reread. If an ERT module is not initially programmed, it will not
bubble-up and listen for an SCM.
The encoder ERT module is reporting an
invalid read.
An encoder ERT module that has set the Last Good Read flag will cause an Invalid
Read to display in the FDM Consumption field.
Marginal readability due to water ERT module
location (for example, an ERT module deep
inside a pit).
Consider reprogramming the ERT module for Hard-to-Read (H2R) mode. This
increases the output power to Fixed Network levels.
Note This mode will reduce battery life.
The ERT module in a Fixed Network is not
reporting.
Perform a Check ERT and verify the ERT module is in FN mode. If the CCU's pathway
is obstructed, consider including an 8-channel repeater. Systems that utilize Fixed
Network v4.0 software and a CCU100 may require a Repeater 100.
The handheld programmer is locked up and
button presses produce no response.
Soft boot the handheld by pressing and holding buttons A and B until the screen fades.
Release the buttons and allow the handheld to reboot.
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