JAKA Zu 7 - Warranty; Product Warranty; Disclaimer

JAKA Zu
®
7 - V1.1 36
8 Warranty
8.1 Product Warranty
Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the
customer shall be granted a manufacturer’s warranty under the conditions set out below:
In the case of new devices and their components exhibiting defects resulting from manufacturing and/or
material faults within 12 months of entry into service (maximum of 15 months from shipment), JAKA shall
provide the necessary spare parts, while the user (customer) shall provide labor to replace the spare parts,
either replace the part with another part reflecting the current state of the art, or repair the said part. This
Warranty shall be invalid if the device defect is attributable to improper treatment and/or failure to comply with
information contained in this manual. This Warranty shall not apply to or extend to services performed by the
authorized dealer or the customer themselves (e.g. installation, configuration, software downloads). The
purchase receipt, together with the date of purchase, shall be required as evidence for invoking the
Warranty. Claims under the Warranty must be submitted within two months of the Warranty default
becoming evident. Ownership of devices or components replaced by and returned to JAKA shall vest in JAKA.
Any other claims resulting out of or in connection with the device shall be excluded from this Warranty. Nothing
in this Warranty shall attempt to limit or exclude neither a Customer’s Statutory Rights nor the manufacturer’s
liability for death or personal injury resulting from its negligence. The duration of the Warranty shall not be
extended by services rendered under the terms of the Warranty. Insofar as no Warranty default exists, JAKA
reserves the right to charge the customer for replacement or repair. The above provisions do not imply a
change in the burden of proof to the detriment of the customer. In case of a device exhibiting defects, JAKA
shall not be liable for any indirect, incidental, special or consequential damages, including but not limited to loss
of production or damage to other production equipment.
8.2 Disclaimer
JAKA continues to improve reliability and performance of its products, and therefore reserves the right to
upgrade the product without advance warning. JAKA takes every care that the contents of this manual are
precise and correct, but takes no responsibility for any errors or missing information.