Jandy APURE35 - Troubleshooting Guide; Chlorine Level and Flow Issues

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Section 7. Troubleshooting
7.1 Problems and Corrective Action
Problem PossibleCause CorrectiveAction
Lowornochlorine. Lowstabilizer(cyanuricacid) levelin
poolwater(foroutdoorpoolsonly).
Addstabilizertomaintain30-50ppm
(seeSection4.7.4,Table2).
Insufcientoperatinghoursof
theunit.
Increasethesystemoperatingtimeperday.
Chlorineoutputpercentagesettoolow. Increasechlorineproductionbypressingthe
outputbutton(seeSection5.4).
Recentincreasesinweather
temperaturewithoutincreasingthe
chlorineproductionofyourunit.
Increasechlorineproductionbypressingthe
outputbutton(seeSection5.4).
Temporarylossofchlorineduetoheavy
organicload-rain,leaves,fertilizeror
heavybatherload.Petsusingpool.
Setchlorineproductionto100%andsetthe
pumpandthecelltorunfor24hours.After
24hours,recheckchlorinelevels.Ifstilltoo
low,superchlorinatewithalternatesource.
Low(lessthan3,500ppm)saltlevelin
poolwater.
Usesalinityteststrips,aTDS/salinitymeter,
oranotherrealiablemethodtotestthe
salinityofthepoolwater.
Oncetheexisting
salinityhasbeenestablished,useTable1in
section4.7.4todeterminetheamountofsalt
toaddtoreachthedesiredlevel. Maintaina
salinitylevelof4,000ppm-4,500ppm.
Highnitratelevel. Contactapoolprofessional.
Metalspresentinpoolwater. Contactapoolprofessional.
Newpoolwater.Notshockedproperly
uponstartup.
Superchlorinatethepool.
Clogged or dirty cell. Removecellforinspectionandcleanif
necessary(seeSection6.3).
Problem PossibleCause
CorrectiveAction
Chlorineleveltoohigh. Chlorineoutputpercentagesettoohigh. Decreasethechlorineproductionrateby
pressingtheoutputbutton(seeSection5.4).
Powerpackandcellturnedontoolong. Ifchlorineoutputissetatthelowestsetting
anditconsistentlyprovidesexcessive
chlorinelevels,decreaseoperationtimeas
muchasnecessary.
WARNING
AlwaysturnpumpoffpriortoattemptingserviceorrepairYourpumpandltersystemisoperatedunder
pressureandpressuremustbereleasedbeforeyoubegintoavoidsystemdamageorpersonalinjury.Openthe
airreliefvalveonyourpoolltertoreleasethepressureinthesystem.