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JCM G-556E User Manual

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1
PREFACE
Thank you for purchasing this ECR. Please read this manual carefully before operating your ECR
and keep it at hand for future reference. We hope it will be helpful to you if you encounter any
operational problem.
The information in this manual is subject to change without notification. Further pages may be
added to future editions. The user is asked to excuse any omissions or error in the present edition.
No liability will be assumed for any changes, omissions, or error, in this manual, or for any accidents
that occur while the use is following the instructions in it.
No liability will be assumed for defects in the ECR's firmware.
BEFORE OPERATION THE ECR
General Precautions
A) The shock of impact can damage the ECR. Install the ECR on a stable and level place.
B) Do not move the ECR with the power ON.
C) Be careful not to spill liquids on the ECR, or drop metallic objects such as paper clips
into it.
D) To clean the ECR, wipe it with a soft, dry cloth. Do not use solvents such as thinner,
lcohol or benzene.
E) If you leave the ECR unused for a long time, unplug the power cord.
Choosing a Location for the ECR
Avoid location where the ECR would be exposed:
A) Excessive dust
B) Vibration
C) High humidity
D) Extremely high or low temperature rapid changes in temperature
E) Direct sunlight
F) Direct heat from a heating appliance
NOTICE
FOR PLUGGED EQUIPMENT, THAT THE SOCKET OUTLET SHALL BE INSTALLED NEAR
THE EQUIPMENT AND SHOULD BE EASILY ACCESSIBLE.
CAUTION
Do not use this ECR outdoors in the rain or near any source of liquid.
G-556 series ECR include the models of G-456E, G-556E and G-3000R, so the manual is used
for these ECR models.

Table of Contents

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JCM G-556E Specifications

General IconGeneral
TypeElectronic Cash Register
Print MethodThermal
Dimensions330(W) x 400(D) x 225(H) mm
WeightApprox. 7.0 kg
Paper Width58 mm
DisplayLCD

Summary

Preface

Before Operation

General Precautions

Essential safety and handling instructions for operating the ECR.

Location Selection for ECR

Guidelines for choosing an appropriate location for the ECR to ensure optimal performance.

Important Notices and Cautions

Notice

Key notification regarding equipment installation and requirements.

Caution

Warning about specific operational risks and environmental factors.

ECR Overview and Dimensions

Dimensions

Detailed measurements of the ECR without and with drawers.

Totalizers

Memory Occupation

Analysis of memory usage for different data types and memory expansion sizes.

Keyboard Configuration

G556E and G456E Keyboard Configuration

Standard keyboard layout for G556E and G456E models.

G3000R Keyboard Configuration

Standard keyboard layout for the G3000R model.

Printer and Substitutions

Printer

Details on printer capabilities, character printing, and automatic cutter.

Substitution Coils

Instructions for substituting paper coils in the ECR.

Display and Error Messages

Error Code Descriptions

Detailed explanations for various ECR error codes (E000-E125).

Operating Modes

Operating Modes Overview

Explanation of the 7 different operating modes and how to switch between them.

Display Indications

Understanding the meaning of small triangles displayed on the ECR.

Function Keys

Function Key Meanings

List and descriptions of available function keys and their uses.

Programming

Keyboard Layout Configuration

Setting up the ECR keyboard layout and key positions.

Obligato Key Position Changing

Procedure for changing the position of essential 'obligatory' keys.

Keys Functions

List and explanation of available function keys and their uses.

Programming Codes Alpha on Keyboard

Using keys for alphanumeric character input and programming.

Special Functions in Alphabetical Mode Input

Special commands for inputting characters in alphabetical mode.

Status System

Status System Configuration

Understanding and configuring the 15 status systems for ECR operation.

Password and Supervisor Functions

Password Programming

Setting and managing passwords for P, X, and Z operating modes.

Automatic Receipt Cutting Setting

Enabling or disabling the automatic receipt cutting function.

Protected Functions (Supervisor)

Defining supervisor access for sensitive ECR operations.

Department Management

Number of Departments

Configuring the number of departments usable on the ECR.

Departments Status

Setting department status parameters for sales and discounts.

Programming of Second Price on Departments

Setting a second price for departments for sales transactions.

Departments with Discount

Applying automatic percentage variations for discounts on departments.

Department Groups

Associating departments into homogenous groups for managerial data.

Printer Configuration

Department - Kitchen Printer

Linking departments to specific kitchen printers for order processing.

Kitchen Printer Enabling

Defining the presence of kitchen printers in selective mode.

Kitchen Printer Message Programmation

Programming instruction messages for kitchen printers.

Date and Time Settings

Date Set

Procedure for setting the ECR's date.

Time Set

Procedure for setting the ECR's time.

Totals and Rounding Configuration

Status of the Totals of Closing

Defining the operation ways for various closing totals.

Cash Preset of the Totals

Pre-setting the cash values for different totals.

Normal Rounding Factor Programming

Setting the normal rounding factor for calculations.

Rounding Factor Choose

Selecting rounding factors for European, Scandinavian, and Singaporean methods.

Currency and Tax Functions

Euro Waruing Program

Setting warning modes for Euro transactions.

Euro/Foreign Currency Exchange Rate

Defining exchange rates for foreign currencies.

VAT Rate

Programming VAT aliquots for departments.

Tax Function

Configuring and applying TAX rates and calculations.

PLU and PB Management

PLU Status

Defining PLU status related to VAT, GST, and discounts.

PLU Descriptions

Programming descriptions for PLUs with varying character lengths.

Hard PLU

Assigning PLU codes directly to keyboard keys for quick access.

PB Codes

Managing customer codes for registrations and balance tracking.

PB Mac Programming

Setting the maximum credit amount limit for PB customers.

PB Personal Discount Programming

Configuring personalized discounts for PB customers.

Bundles and Coupons

Bundles Table Creation

Creating bundle promotions with VAT codes and discounts.

Linking PLU Codes to the Bundle

Associating PLU codes with created bundles.

Coupon Programming

Setting up internal and external coupon management and rates.

Special Functions

"Blind PLU" Function

Recording sales of non-existent PLUs by assigning them to a department.

Halo and Lalo on Operations

Setting maximum and minimum limits for VOID and R.M. operations.

Entry Amount Limit Programming

Defining allowed finishing digits for entered amounts.

Amount Range Programming

Defining four bands for total amounts to track sales distribution.

Time Zones Programming

Defining eight time zones for statistical analysis of operations.

Hallo Logo Selection

Selecting resident Hallo LOGOs for printing on receipts.

Hallo Message Programming

Programming text messages associated with Hallo LOGOs.

Warning Functions

Setting warning times, messages, and working modes for alarms.

Personal Report Programming

Defining custom reports by linking standard reports.

Reports and Data Visualization

'X' and 'Z' Reports

Overview of reading (X) and deleting (Z) reports.

Data Visualization on ECR's Display

Viewing totals and foreign currency data directly on the ECR display.

General Reports

Accessing daily and P-T-D reports in numeric and graphic formats.

Specifics Reports

Obtaining specific data through numeric or graphic reports.

Programmation Reading Report

Reading programmed settings for various ECR functions.

Registration Operativity

Simple Recording

Basic steps for inputting amounts and registering sales.

Recording with Programmed Price

Registering items using pre-programmed prices for departments or PLUs.

Void Operations

Procedures for voiding amounts or entire receipts.

Return Merchandise

Handling the return of goods for departments or PLUs.

Coupons Issue and Management

Setting up and issuing coupons based on customer shopping.

Balance Management (PB)

Registering, incrementing, decrementing, and printing customer balances.

Document Emission

Bill Printing Options

Printing normal, headed, and not-paid bills.

Invoice Printing Options

Printing normal and headed invoices.

Monthly Invoice Printing

Generating monthly invoices for habitual customers.

Table Management

Opening and Suspending Tables

Procedures for opening, suspending, and closing tables for courses/drinks.

Table Data Operations

Cancelling, printing, closing, or suspending table data.

Table Division and Union

Manually dividing tables by item or customer, and uniting tables.

Special Operating Functions

Transfer of Amounts Between Totals

Moving amounts between different closing totals to correct errors.

VAT Data Adjustment

Correcting incorrect VAT data after operations.

Supervisor Using

Using supervisor mode to override clerk restrictions and execute operations.

PLU and PB Data Visualization

Viewing internal and external PLU/PB data and bar-codes.

Training Mode

Operating the ECR in a training mode without modifying data.

Calculator Function

Using the ECR as a basic calculator for arithmetic operations.

Help Functions

Accessing help for error codes, report readings, and programming information.

Flat Keyboard Configuration

G556E and G456E Flat Keyboard Configuration

Layout configuration for G556E and G456E flat keyboards.

G3000R Flat Keyboard Configuration

Layout configuration for the G3000R flat keyboard.

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