39
Overview
Contacting Keysight Technologies
Contacting Keysight Technologies
If you have a problem with your instrument, see Chapter 2, “Boot Up and
Initialization Troubleshooting”. This section contains a checklist that will help
identify some of the most common problems.
There is also support on the world-wide web. The address is:
http://www.keysight.com/find/mxa_support
FAQs, instrument software updates, documentation, and other support
information can be accessed from this site.
To obtain servicing information or to order replacement parts, contact the
nearest Keysight office listed in Table 1-4. In any correspondence or telephone
conversations, refer to the instrument by its model number (N9020A) and full
serial number (ex. MY49250887). With this information, the Keysight
representative can quickly determine whether your unit is still within its
warranty period.
By internet, phone, or fax, get assistance with all your test and measurement
needs.
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