Chapter 5: Diagnostics, maintenance, and testing
182 P/N 3102351-EN • REV 005 • ISS 28DEC18
To set up a HyperTerminal connection:
1. Start HyperTerminal.
2. In the Connection Description dialog box, type a name for the connection in the Name box
then click OK.
3. In the Connect To dialog box, select the COM port you are using to connect your laptop
computer to the control panel, and then click OK.
4. In the COM port’s Properties dialog box, set the port settings as described below, and then
click OK.
Bits per second: 9600
Data bits: 8
Parity: None
Stop bits: 1
Flow control: None
5. On the File menu, click Save to save your connection settings.
Capturing a report
The history report provides useful information for troubleshooting system faults. You should
always have this information available before calling technical support.
To capture a report:
1. On the Transfer menu, click Capture Text.
2. In the File box in the Capture Text dialog box, type a name for the captured text file.
Example: History Report. The TXT file extension is added automatically.
If you want to save the file somewhere other than the default location, click the Browse
button, navigate to the desired location, and then name the file.
3. Click Start.
4. On the front panel, go to the main menu, choose Reports, and then choose the report you
want captured.
5. On the Print Output menu, choose Printer to send the report to HyperTerminal.
6. Wait until the report transfer is complete.
7. On the Transfer menu, click Capture Text, and then Stop.