Chapter 4: Reports 
P/N 3102351-EN • REV 005 • ISS 28DEC18  171 
To view a Comm Retries diagnostic report: 
1.  Press the menu button and choose Reports. 
2.  Choose Diagnostics. 
3.  Choose Comm Retries. 
To view a Response Quality diagnostic report: 
1.  Press the Menu button and choose Reports. 
2.  Choose Diagnostics. 
3.  Choose Response Quality. 
4.  Enter the quality percentage (0 to 100). 
This is a communication percentage value that is used to display the device’s minimum 
recorded pulse strength percentage. Enter “80” to list devices that are communicating up to 
80 percent of their maximum pulse strength. Enter “50” to list devices that are 
communicating up to 50 percent of their maximum pulse strength (devices communicating 
better than 50% are not included in the report). 
Internal Fault report 
The Internal Fault report displays information about an internal fault event (event ID 69) that 
has occurred in the system. The report contains information that is important for technical 
support when troubleshooting the internal fault event and should typically only be run when 
you are asked to do so by a technical support representative. 
To view an Internal Fault report: 
1.  Press the menu button and choose Reports. 
2.  Choose Int. Fault.