Kyocera ECOSYS P2135dn User Manual

6-2 Troubleshooting
General Guidelines
The table below provides basic solutions for problems you may
encounter with the printer. We suggest you consult this table to
troubleshoot the problems before calling for service repairs.
Tips
Printer problems may be solved easily by following the tips below. When
you have encountered a problem that cannot be solved following the
guidelines above, try the following:
• Restart the computer you are using to send print jobs to the printer.
• Obtain and use the latest version of the printer driver. The latest
versions of printer drivers and utilities are available at:
http://www.kyoceradocumentsolutions.com.
• Make sure that the procedures for printing are correctly followed in
the application software. Consult the documentation supplied with
the application software.
Symptom Check Items Corrective Actions
Print quality is poor. – Select half speed mode using the printer driver.
Refer to Print Quality Problems on page 6-3.
Text is missing on the
Windows test page.
– This is a problem specific to the Windows OS. It is
not a printer problem. It does not affect print quality.
Paper is jammed. – Refer to Clearing Paper Jams on page 6-10.
Nothing lights on the
operation panel even
when power is turned on
and the fan makes no
noise.
Check the power cord is property
plugged into power outlet.
Connect both ends of the power cord securely. Try
replacing the power cord. Refer to Installation Guide
for more information.
Check the power switch is in the
On ( | ) position.
Refer to the Installation Guide for more information.
The printer prints a status
page but data from the
computer is not being
printed.
Check program files and application
software.
Try printing another file or using another print
command. If the problem occurs with a specific file or
application, check the printer settings for that
application.
Check the interface cable. Connect both ends of the interface cable securely.
Try replacing the printer cable. Refer to the
Installation Guide for more information.
Vapor is emitted near the
top tray.
Check if the temperature is low near
the location of the printer, or if the
paper that is being used has been
exposed to humidity.
Depending on the operating environment of the
printer and the condition of the paper, heat
generated during printing can evaporate water
moisture in the printed paper, emitting vapor from the
printer. In this case, printing can be continued
without any problem.
To correct this, increase the temperature in the room,
and use paper that has been stored in a dry place.

Kyocera ECOSYS P2135dn Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Printing colors	Black
Maximum duty cycle	2800 pages per month
Number of print cartridges	1
Page description languages	Epson LQ, IBM ProPrinter, Microsoft XPS, PCL 5c, PCL 6, PCL XL, PDF 1.7, PostScript 3
Paper input type	Cassette, Paper tray
Total input capacity	300 sheets
Total output capacity	- sheets
Maximum input capacity	800 sheets
Total number of input trays	2
Maximum number of input trays	4
Multi-Purpose tray input capacity	50 sheets
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Duplex media weight	60 - 105 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Folio (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Mobile printing technologies	-
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
Processor family	PowerPC
Maximum internal memory	1280 MB
Sound power level (standby)	34.2 dB
Sound pressure level (printing)	53.5 dB
Sound pressure level (quiet mode)	50.2 dB
Display	LCD
Certification	TÜV/GS, CE
Product color	Black, White
Display number of lines	2 lines
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	11 W
Power consumption (printing)	499 W
Power consumption (PowerSave)	2.5 W
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Sustainability certificates	Blue Angel, ENERGY STAR

Weight and Dimensions

Depth	393 mm
Width	375 mm
Height	267 mm