10-21
Troubleshooting > Troubleshooting
Cannot connect to
Authentication Server.
*1
— Set machine time to match the server's
time.
page 2-23
— Check the domain name. page 9-2
— Check the host name. page 9-2
— Check the connection status with the
server.
—
Cannot duplex print on the
following paper.
*1
Did you select a paper size/type that
cannot be duplex printed?
Select [
Paper Selection
] to select the
available paper. Select [
Continue
] to
print without using Duplex function.
page 6-27
Cannot print the specified
number of copies.
*1
— Only one copy is available. Select
[
Continue
] to continue printing. Select
[
Cancel
] to cancel the job.
The machine may reproduce the same
originals by arranging the following
settings:
• Uncheck [
RAM Disk
] in the [
Device
Settings
] tab of the printer's
properties.
If you unchecked the [
RAM Disk
], check
the [
RAM Disk
] again after the printing
is completed. If not, print speed may be
reduced.
—
Cannot process this job.
*1
― This job is canceled because it is
restricted by User Authorization or Job
Accounting. Select [
End
].
―
Cannot staple the
following paper.
Did you select a paper size/type that
cannot be stapled?
Select [
Paper Selection
] to select the
available paper. Select [
Continue
] to
print without using Staple function.
―
Cannot use Staple due to a
failure.
― Contact your Service Representative. ―
Cassette # failure.
― Contact your Service Representative. ―
Cleaning the laser
scanner…
— The machine is under the adjustment to
maintain its quality. Please wait.
―
E
Error occurred at cassette
#.
― Remove the indicated cassette. Select
[
Next >
] to follow the instructions.
―
F
Failed to specify Job
Accounting.
*1
— Failed to specify Job Accounting when
processing the job externally. The job is
canceled. Select [
End
].
—
Failed to store job
retention data.
— The job is canceled. Select [
End
].
Insufficient free space in the Job Box.
Try to perform the job again after
printing or deleting data from the Job
Box.
—
Message Checkpoints Corrective Actions
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